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Help me with the script

CPI 19 CMDB Correctness Add the combined measurement of all CIs in scope to the CPI tab.Data In Sope:Operational Status = OperationalIncorrect CIs are CIs which are Stale or Duplicate:Stale CIs - Most Recent Discovery Date > 30 days  from current dat...

cloud discovery with azure on PDI instance

Hi Team,I am configuring Azure Cloud Discovery on a Zurich PDI.MID Server is up and Azure Service Account is configured.During Datacenter Discovery I receive:"Identification Engine: Discovery status is FAILURE, CI Type cmdb_ci_azure_datacenter cannot...

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Linux Server to Classify as cmdb_ci_server

Hi All,I am trying to classify the linux server using SSH ITOM discovery to cmdb_ci_server .I created a new classification under CI Classification > Unix and gave a name as Compute Node with the classification criteria such as output contains ibm-gt ...

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muazzam by Tera Contributor
  • 143 Views
  • 1 replies
  • 0 helpfuls

Prevent ITOM Cloud discovery to discover Retired machines

Hi Experts, There are many threads and explanation documentation , but opening a fresh one to understand as what would be the best way to stop discovering Non-operational / Retired servers from cloud. We have discovery in place but This consumes lice...

Nisha30 by Kilo Sage
  • 422 Views
  • 3 replies
  • 0 helpfuls

Azure VM discovery License consumption

Hello Everyone, There are some unexpected cost implications while Azure cloud discovery regarding VM machines. Anyone faced such issues that some resources are counted as VM machines though actually they are not. How can we avoid that .  Any Patterns...

Nisha30 by Kilo Sage
  • 114 Views
  • 1 replies
  • 0 helpfuls

Resolved! Unable to create alert from datadog event

Hi,   i am using datadog and event management integration to integrate datadog alert into ServiceNow. when alert gets triggered on datadog with @servicenow it created event under datadog event table and under events (em_events) but it is unable to cr...

Roles required for service mapping

So I am fairly new to Servicenow. I need to  find out the minimum roles required for team members who will have to access service maps ( just view/ read only ) . They should not be able to edit/ create/ delete service maps. I need to create a story f...

CDP Neighbor Discovery -- Will CI gets Created?

Hi,As part of SNMP Discovery, I can now see neighbor devices attached to my router in the discovery_device_neighbors table.I would like to understand the following:Will ServiceNow automatically create Configuration Items (CIs) for these neighbor devi...

Rohith G by Tera Contributor
  • 384 Views
  • 2 replies
  • 0 helpfuls