Hello Experts, Bulk update from List View -is not happening. Trying to INACTIVE all 1000 records. There is no ACL on List_edit for sa_pattern table? Issue- Its difficult to open each of the 1000 records and update. Thanks
How to resolve "No results returned from probe."?
Hello experts,In some discovery jobs, I get this No results returned from probe in the error log at the beginning of the discovery job and it takes long to start discovering the first CI. In most cases the job times out before finishing the complete ...
Hello all, Can someone please help me to understand this error?
Hey Community! I'd like to share an issue we recently encountered with the Service Graph Connector for Meraki (x_caci_sg_meraki) and provide a temporary workaround that helped us restore functionality.Since this integration is delivered through a thi...
Since Zurich release, we have been getting self-health monitoring alerts for 'Slow event rule warning'. How do you adjust the threshold and severity of these? The alert isn't listed in the Self-health Monitoring rules. I can't find any documentatio...
What are all the IAM permissions required to discover the Bedrock agent in ServiceNow. i checked in now assist and it is referring to the KB :https://hi.service-now.com/kb?id=kb_article_view&sys_kb_id=0ab4b03e47a772101b1ed881736d439d but i am not ab...
Hi Team,I am facing an issue with ServiceNow Discovery (SNMP Classify) for network printer devices.Scenario:Device is discovered via SNMPClass is correctly identified as PrinterDNS name is coming correctly:AMI-PLA-CP01.teachersfcu.orgHowever, CI Name...
Hello!I am setting up some addtitional Discovery for certificates. We have some servers where we want to Discover Certificates only.I use Discovery behavior; and set that up with a Functionality defintion "tls_ssl_certs" (Discovery Port Probe) and I ...
Hello, We are trying to discover the F5 GTM device via ServiceNow Discovery. Unfortunately, both SNMP and REST patterns are targeting only F5 LTM devices. Does anyone have a clear solution for populating all the info from F5 GTM into the CMDB? We ar...
As the Cloud Dimensions CMDB administrator, using the Duplicate CI Remediator wizard (De-duplication tasks), remediate the duplicate Windows Server CI found on the de-duplication task list to meet the following requirements: Solution: From the Window...
Hi All,We need to discover the Wireless Access Points (WAPs) connected to the Cisco C9800 Wireless LAN Controller (WLC).The WLC IP address has been successfully discovered as a Network Switch. However, while validating the discovery patterns, the Net...
I seem to be coming across issues patching/upgrading MID server instances this morning with pre-checks failing due to install.service-now.com instance unavailable. Anyone else having this issue and reported a case to Hi/NowSupport?
Dear All, We are trying to configure and discover Windows server using WinRM over WMI.The below parameters are enabled on the Mid Server :-mid.windows.management_protocol - WinRMmid.powershell_api.winrm.use_ssl - truemid.powershell_api.winrm.remote_h...
Hello Everyone,When running discovery for ip switch class, "serial number" is not populating & it is blank.I checked the pattern logs and debugged the step "insert the serial number to cmdb_ci_ip_address" & serial number is not populating only manufa...