Report Help - Any Tickets older than 2 weeks

David Santel
Giga Guru

Trying to create report for all incident >=2 weeks old. What am i missing? 

 

 

find_real_file.png

1 ACCEPTED SOLUTION

Yep, this ^

Relative and on or before 2 weeks ago. Bingo!


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10 REPLIES 10

Allen Andreas
Administrator
Administrator

Hi,

You're missing filtering for created field date on after 2 weeks ago.

So add another AND

Edit: Meh...goofed this response up, haha, see Michael's response below.

Please mark reply as Helpful/Correct. Thanks!


Please consider marking my reply as Helpful and/or Accept Solution, if applicable. Thanks!

David Santel
Giga Guru

Can you show me what I need to add I cant figure it out. 

Michael Fry1
Kilo Patron

Add a new condition using Relative: Created - relative - on or before - 14 - days - ago

 

find_real_file.png

Yep, this ^

Relative and on or before 2 weeks ago. Bingo!


Please consider marking my reply as Helpful and/or Accept Solution, if applicable. Thanks!