Service Mapping - Docker Application

[geet]

HI All,

I have a map as below and what is this docker?

I have attached a dependency view also and it shows everything but map is having only docker.

Please suggest why it is like this.

Here is the discover log:

 Here is the Dependency View:

Regards,

Geet

[Balaji14]

Hi Geet,

Dependency view and Service Mapping are completely different terminologies here.

The Service Map is to find any process or service with respect to the entry point that you have provided while creating the Service Map.
Thats why your seeing only single component in the map. May be docker is the only identified process by service map by hitting the provided entry point.

Dependency view gives an idea about the current CI and what are all the related CI's to it, were as Service map is used to bring the architectural view of the application or the service that your trying to bring it up in the map.

It all depends on what your trying to achieve it with the map here. The Service Map will bring the Top-down discovered CI's with respect to the Services, and the dependency view is the relationship that is brought up by normal discovery in other terms by Horizontal discovery.

This docs should throw some light for a better understanding between the Top-down and horizontal discovery

Regards

Balaji

[robertgeen]

Currently Docker deep dive isn't supported for Service mapping. If you have all the relationships and CIs from the deep dive horizontal discovery then I would suggest you take a look at if it can be leveraged in the pattern to get the docker image name. Further to this keep an eye on the Service mapping Content app on the share site as they will probably roll this out in the future and if they do it will be released through that content (they actually just rolled out a new version a week or so ago that I haven't checked out so check and see if they already added it). Hope this helps.

[geet]

Hi Robertgeen,

Kindly share some link of  Service mapping Content app as i am not able to find that.

Regards,

Geet

[Alberto Consonn]

Hi,

please refer to the following official documentation, you will find all the information about Service Mapping:

https://docs.servicenow.com/bundle/madrid-it-operations-management/page/product/service-mapping/conc...

If I have answered your question, please mark my response as correct so that others with the same question in the future can find it quickly and that it gets removed from the Unanswered list.

Thank you

Cheers
Alberto