Telecom Equipment Discovery

lopchris27
Tera Contributor

Hello my fellow ServiceNow Enthusiasts,

 

Would just like to check with you guys if ServiceNow can discover Telecom Equipment using Discovery.

 

Thanks,

2 REPLIES 2

Pratiksha
Mega Sage
Mega Sage

Yes, you should be able to discover them. Things to check : On which protocol the devices respond. For example if a given device works on SNMP then you create custom prob or patterns to get the information. OOB you may not have all the classes present. So you need to find out where it matches the most and create a custom class by extending the matching on. 

 

I hope it helps. 

 

Regards, 

Pratiksha 

Harish Bainsla
Tera Sage
Tera Sage

Hi @lopchris27 yes Most likely those telecom devices can be discovered via SNMP. for more check below links

https://www.servicenow.com/community/itom-forum/telecom-device-discovery/m-p/969312