Products
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Browse the Community

Activity in Products

Ask a Question

Featured Zurich Release Deep Dive Blog – HRSD

Zurich Release Deep Dive – HRSD     This blog aims to be a deep dive blog on the features coming in HR Service Delivery space as of the July 2025 Store/Zurich Family Release. Some of the features may have dependency on a family release. This will be...

  • blog
  • Case and Knowledge Management
  • Enterprise Onboarding and Transitions
  • Human Resources Service Delivery

Featured Revolutionizing Security Integration: Introducing the LLM-Powered SIR Integration Builder 🚀

Transform Integration Building from Weeks to Hours!We're thrilled to announce a game-changing innovation that will revolutionize how security integrations are built: the LLM-Powered Security Incident Response (SIR) Integration Builder. This groundbre...

  • Article
  • Gen AI
  • Integrations
  • Now Assist for SecOps
  • Now Assist for SIR
  • SecOps
  • Security Incident Response

Featured Preparing for your IRM Risk Management adoption

Note: This is a developing series, and we’ll continue to release new content over time. Bookmark this page to stay up to date and let us know in the comments what topics you’d like to see.   Welcome to the Speed Learning Series for IRM Risk Managemen...

  • Article

Cannot edit in read-only editor - What is this?

Hello guys, maybe you could help out on this! I have a BUSINESS RULE created in ServiceNow platforma that I could edit freely, but, since my instance its upgraded to Zurich I cannot edit this file, anymore. Why is this happening? Is there need for a ...

  • Question
  • Incident Management

Widget on service portal

I am working on service platform. I have cloned the out of the box widget call "KB Most viewed", when I drag and drop original widget into my page it works fine but when I drag and drop the one that I cloned from the original is causing an error, is ...

  • Question

How to use Record producer variables on Flow designer

Hi everyone, I would like to know how can I user record producer variables on flow designer like we use the catalog variables. I would like to know to why I can't see the Task filled on sc_item_producer_record after a record producer have been insert...

  • Question

application is not selectable in Studio

Why application name is showing blank in studio application picker window. I check the sys_app form as well for the application and things are looking good there. Not sure what is wrong. See the first record in below screenshot. I see no application ...

  • Question

How to configure CI items.

When the Class is selected only CI's of that Class can be selected in the Configuration Item (CI) field.Note: I've created new Class field and it is reference to CI class table

  • Question
  • Change Management

Effort <> Duration

In the pm_project table there are fields that refer to a quantity of hours as Type "Duration". Any field that contains some quantity of effort should be of type -- integer.  For example, 8 hours of effort can be spread across an indeterminate number ...

  • Question

Enabling AI Search in Your Hub in Microsoft Teams

The embedded employee Service Portal in the MS Teams "Your Hub" tab does not have a search bar out-of-box, but it doesn't have to stay that way. The embedded portal (eesp) is configurable the same as other portals. Below are the steps to add a search...

  • Article
  • AI Search

Resolved! Personal Developer Instance web site Not Working

Unable to access the Personal Developer Instance web site or any of the Developer Resource links. No one at my location can access the site.  https://developer.servicenow.com  

  • Question

report is not reflecting to user

Hi Team , we have 2 users  one is able to see the report  and another one is not . check there  access both user have same access .what could be the reason why 2nd user not able to see.   

  • Question
View More
Ask a Question
Getting started

We want your journey here to be as great as can be, so we have put together some links to help you get quickly familiarized with the Community.