State Field in alm_license table in SAM Pro

Hi,I see "state" field is mandatory field and hence throwing an error while importing the entitlements through entitlement import template.I can add this column in the template and update the value as "Build" and fix the error but I am assuming if th...

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HI All

HI All, I need change the service operation work space landing page, we need add to change landing page and change the namecan any body please provide the doccument. i have try to change to landing page but that not reflect to landing page.i have als...

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Calling All Finance and Procurement Professionals to Share Your Expertise on ServiceNow!

  Are you a Finance, Procurement, or Source-to-Pay professional working with procurement tools, supplier data, and financial operations day-to-day?  Whether you manage sourcing & procurement workflows, oversee supplier relationships, navigate account...

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Calling All Finance and Procurement Professionals to Share Your Expertise on ServiceNow

Are you a Finance, Procurement, or Source-to-Pay professional working with procurement tools, supplier data, and financial operations day-to-day?  Whether you manage sourcing & procurement workflows, oversee supplier relationships, navigate accounts ...

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Blank user records are creating in ServiceNow

Hi All,We have observed an issue in the production environment where empty or blank user records are being created. These records appear without sufficient user details and are subsequently being set to Inactive (Active = False) after approximately o...

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Need the latest SOC2 report of ServiceNow to submit to Internal Security Compliance Team

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Need Help Creating ACL on alm_hardware Table Based on "Managed By Group"

Hi Everyone, I am trying to create an ACL on the alm_hardware table in ServiceNow. We have a custom field called u_managed_by_group on the hardware asset record.  The requirement is: Only users who are members of the group specified in the u_managed_...

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Posting date time not populating in the transaction details

Hi All, My requirement is to populate posting date time in the transaction table.Posting date time should be mapped to CPD value.In CPD value comes from Financial transaction table so dot walked from that table to add it in the data resource.(attache...

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Unable to reset the password for user in AD

I was working in creating the admin account in AD using the flow designer and account is being created. Also, I was trying to reset the password after the account is created and I see in the flow it is showing as success and when I try to login with ...

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Regarding Data encryption

I want the explanation for the following questions in a document which explains how this is implemented in ServiceNow ?1. How the ServiceNow data is managed at storage ?  Is that all encrypted ? How the encryption is handled ?2. How the data is encry...

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New Button for Goals in SPW workspace

Hi All,I'm seeing new button in Goals list in SPW workspace, clicking on it will create a new goal. All the lists like strategic plans, strategic priorities have new button. I could not find them in declarative actions, if I need to edit the new butt...

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How to update change request view - fields and Tabs in SOW

Hi All, We have 4 different requirements related to update the view for change record in SOW as below,Currently there are 4 tabs Overview, Details, Change tasks, Related records 1. In 'Overview' tab we want to remove a block 'Scope and Impact' contai...

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UI Builder - Data Visualization score card.

Hello Team,          We have requirement as such that on selecting Group from dropdown (Typeahead single select component), dynamic query "Group = Selected Group" should be passed to data visualization score card. How it should be done?         Pleas...

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Need to add delay in script include

Hi @Ankur Bawiskar , I want to add delay in the script include.I tried the script mentioned in this https://www.servicenow.com/community/service-operations-workspace/add-sleep-or-delay-in-your-script-for-global-scoped-app/tac-p/3516944#M207  in my sc...

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Get SCCM data and populate cmdb_ci_disk table, specifically the hard drive serial_number

We have a working SCCM connection. I am trying to populate the hard drive serial number into ServiceNow. I can see the value is available in SCCM, but when I try to create a transform map or adjust the robust transform, the serial_number field is not...

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