Access to right click menu bulk edit options in the list view

[stevekeiper]

As a service now admin, I get access to some bulk edit options in the right click meu of the list view (right click on the header, see options for update selected, update all, etc.) non-admin users do not have access to these options.

Is there a way to set up a role to grant access to these edit options where I can assign this role to a group and give some users access to the bulk edit capability?

thanks.

[sunilsafare]

Hi Steve,

list_updater role is required to show these options to user. So create a group and add this role and then you can add members to this group.

Refer below link for more info.

Edit multiple records in a list using an editing form

[stevekeiper]

Thanks unil, very helpful.

[stevekeiper]

*Sunil  

[Michael Ritchie]

sunilsafare is correct the out of the box way to expose the Update context menu actions is with the list_updater role.   But this will expose these options on every single table which might not be desirable.   The good news is you can ratchet this back and expose it on certain tables and create your own role to control it.

Navigate to System UI \ UI Context Menus and search for name contains update.   You should find 2 records for Update Selected and Update All.   You will see each is tied to the Global table meaning it is available for every table in ServiceNow and the condition is looking for the list_updater role.   You can clone these UI Context Menu records and set them for specific tables and also change the role required.   In other words do an insert and stay, change the table and condition but leave everything else the same.