We have a table created by extending the task table we had a requirement to add journal fields(additional comments and work notes) to the table I have created a write ACL one for comments and one for work notes on the new table but the ACL for the work notes is not working the users are not able to see the work notes field. The work notes field is only visible for admins and other users who have both the custom role and itil role and its invisible for users with custom role.
As per your description, looks like you created write ACL but not read. Create read ACL and add custom role so it will allow everyone to see work notes.
As per your description, looks like you created write ACL but not read. Create read ACL and add custom role so it will allow everyone to see work notes.
