Hello, we noticed one issue with one of our catalog items in the service catalog. When you open the catalog item, it scrolls down automatically below and almost all of the description is left above. In the screenshot below you can see that the scroll...
Hi Team,I am tying to write a client script it displaying the message on the top of the from i tried lot of steps to resolve the issue Created a new property with Sys_properties.tableinactive the isolate script field But Still the issue remains same...
HelloI am new to ServiceNow and wanted to find out how Licensing works?I have some idea that, we have to pay licensing fees for Admin and ITIL users roles.Is there licensing fees for each type of roles? Do we have to pay licensing fees for users with...
Hi All, We have a requirement to redirect the record producer to a specific page upon selecting a value for "Business Service" field. The redirect should happen as soon as a value is captured for the Business service field, even without clicking the ...
Hello community, How can we use cart API script in transform map to create RITM variables for a catalog item.
Hi, I have a Catalog Item in which I have a On Submit Script which needs to show Error Message when the request is Submitted with Duplicate Variables. But As soon as I submit the Error Message is shown but the Order Confirmation Pop-up shows up and t...
Hi.We want to know how to customize Order Confirmation dialog in Service Catalog.The requirement is:1. Can the requesting user be made uneditable and can be made read-only?2. Can the delivery information (optional) be hidden?3. Can special instructio...
Hi,While running the ATF i am getting the error message. Please help me out how to troubleshoot the same.Thanks,
Hi team, is it possible to replace attachment icon with drag and drop attachment functionality on the catalog form/ record producer form?
Recently our instance got upgraded from Eureka to Geneva.After the upgrade our MID Server was down, the version of the MID Server doesn't match with the Build number of the ServiceNOW upgraded version.I tried running the service after however getting...
Hi team,I have created a new catalog in that i have created one multiple line text and added default value then i have created one ui policy when condition is satifies variable is visible but default value is showing as empty in catalog form, can you...
We need to create an inbound flow to update existing cases from emails that have been fwd that also contain the case number in the subject and the water mark, how do we configure this. Also we already have an existing flow to create a new case from e...
Hi All, Any one has any lead to any documentations where I can find the detailed explanation of the Performance Statistics fields generated after Performance Comparison ?
How can i convert the Any date format mm-dd-yyyydd/mm/yyyydd-mm-yyyydd.mm.yyyyyyyy-mm-dd to yyyy-mm-dd. I have a date field in catalog item form whatever the date format is user selecting it needs to be set in " yyyy-mm-dd". In ServiceNow us...
Is there a Change Calendar to see all changes at a daily,weekly and monthly view? I keep seeing articles on a change conflict calendar, but it is not visible to me. We currently do not have an CIs imported, I am wondering if that is the issue.
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