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‎11-29-2016 12:30 PM
What happens if there are two ACLs for the same field or table, for the same roles, but one allowing access and another denying?
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‎11-29-2016 12:32 PM
Hi Elaine,
Once access is granted, it is available. It doesn't matter how many other ACLs say "Deny". By default, the system starts with a deny model and you create ACLs to entitle people to certain things (e.g. create a record, or write to a field.)
Docs: Access control rules
Docs: Contextual security
Security Best Practices - ServiceNow Wiki

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‎11-29-2016 12:32 PM
Hi Elaine,
Once access is granted, it is available. It doesn't matter how many other ACLs say "Deny". By default, the system starts with a deny model and you create ACLs to entitle people to certain things (e.g. create a record, or write to a field.)
Docs: Access control rules
Docs: Contextual security
Security Best Practices - ServiceNow Wiki

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‎11-29-2016 12:38 PM
Hi Chuck !! Thank you very much

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‎11-29-2016 12:41 PM
You are very welcome.
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‎11-29-2016 12:45 PM
keep in mind you also have table level rules not just field... so to access a field you have to get a single yes from any table rule.. and a single yes from any field rule BOTH.....
so... if i am trying to modify a field.. there are 3 table rules.. 2 deny and 1 allows.. i have access to the table...
if there are 5 acls on the field 3 deny and 2 allow i have access to the field.. i have access to the field
since BOTH are true i have access had either table or field failed i would not have access.