Do to our Platform being in a bit of mess with regards to Approval Groups, I am trying to understand what is the best practice for Approval of Changes. We appear to have a change approval group every time a group is created, with the same people appr...
Hello Everyone, I have one requirement from one of the user to make the variable name which is multiple choice variable, and I wanted to make half of the variable name in red.For Example,Variable One***ONLY Service Now Team Members can Select I wante...
Currently any user (even with no roles) if they have the URL for the attachment table are able to view ALL attachments in the system. We want to restrict the view to only their own records. How to achieve this? For incident, problem and all other tic...
Hi everyone! Do you guys know how to configure flow in ServicNow to automatically create a security group in ENTRA if that group is not yet existing in Entra.Please see my configured flow below: I am getting this error: Thanks!
Hi Team, Anyone have any guide for using 'Saviynt Identity governance app'.Requirement to integrate ServiceNow with Saviynt for user push, updation and leaver via ServiceNow forms to Saviynt. Thanks
Hi mates,i have a requirement below, Description Create a new menu item to allow an html formatted URL to be copied to the clipboard.text of ticket number, URL behind it.the item that defines these menu items is/nav_to.do?uri=%2Fsys_ui_macro.do%3Fsys...
I need to give edit access to users on alm_hardware table based on which groups are they part of. Let's say i need to give edit access of all the fields to two different users from two different groups, and based on a field value of alm_hardware. How...
I have a list view that has fields of list. Unable to edit them from the list view. Is this platform restriction or is there any other way to accomplish this
Issue: Unable to capture variable attachments in an update set. Cause: The synch_attachments attribute was not set to true on the Variable (item_option_new) table.synch_attachments: Similar to update_synch, but it writes the file attachments of the r...
Hello! I am writing a public survey for a vendor to complete, and wish to include the survey instance number in the end notes (i.e., "Thank you for submitting survey AINST2491372") for their reference. How do I do it? So far I have tried Thank you fo...
Hi, we are trying to build a flow, where it needs to update work item in Azure dev ops. We are using Azure dev ops integration hub spoke. We have existing flow which is creating work item. So whenever any comments added to ServcieNow ticket it needs ...
I used the gsSCAttachmentCount() function in a client script for the Service Portal. We recently switched over to the Employee center and the same client script catalog client script is not working for our catalog items that have attachments requir...
If there are two Client Scripts below:- Client Script 1 Set a value to clumn_a - Client Script 2 Field Name :clumn_a onChange Set a value to clumn_b I want to stop Client Script 2 from running when the value of clumn_a is changed in Client Script...
Hi,I'm looking to use change success score so that I can get to a point whereby dynamic risk assessment is possible. However, on the change success score dashboard it's only possible to breakdown by assignment group. Is there a way that this can be d...
Hi , I have 300+ articles from old instance and would like to migrate them to new instance please share recommended methods and advantages/disadvantages Secondly has anyone used to add to update set feature to migrate KB how was their experience ? T...
