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incident email notification priority

Need solution for the incident email notification template priority should be display as like value(1,2,3) instead of display as label(1-Critical, 2-High, 3-Moderate).

Catelog Item Request Approve flow cannot be triggerred

Hi All,I' facing a problem, I created a catalog item and flow designer as below.But the flow can not be triggered when request created from portal.I know that there is a business rule named [Start FlowDesigner Flow] exists, and the request item stage...

ShuangChang_0-1740648956512.png ShuangChang_1-1740648962714.png
ShuangChang by Tera Contributor
  • 995 Views
  • 10 replies
  • 2 helpfuls

Code of PUT Scripted rest API

Hello team, I need to create the update the record via put scripted rest AP. Can anyone help me in this like how can we write the script for this and what will be the endpoint and payload for this? Best Regards,Nikita

How to change the URL created by \${URI} / \${URI_REF}

Hi everyoneBoth variables create in the resulting URL the parameter "sysparm_stack". I don't want this to happen. So how can I achieve this?Is there a system property or something available? Or do I have to use the template.print function and print t...

chr_kluge by ServiceNow Employee
  • 2708 Views
  • 5 replies
  • 0 helpfuls

Pull the user data from REST API

i want pull the third-party tool asset data from the REST API and update into servicenow (alm_hardware)Asset table  how can i do 

Royal1 by Tera Contributor
  • 891 Views
  • 2 replies
  • 2 helpfuls

Resolved! How can I grab the current URL from a UI action?

Hi, How can I grab the URL of the current page through a UI action? I have created a UI action that can be a button on a form and also accessible through the list view as a List choice so multiple records can have this applied at the same time. I was...

Alternative to "For Each" Activity in Flow Designer

Hi Experts,I 've been struggling with this issue for the past two weeks and haven't found a proper solution yet. Is there an alternative to the "For Each" activity in Flow Designer? I have a Lookup Records action that retrieves multiple records, and ...

mrreddy534 by Tera Contributor
  • 1677 Views
  • 18 replies
  • 0 helpfuls

Workflow

I have a catalog item where I have a multiple-choice variable 'at what level it is required' which has 2 values 'sub' and 'resource'. If we select sub then another reference variable 'select sub' would be visible which refers to 'xyz' table and if we...

abhisek by Tera Contributor
  • 420 Views
  • 3 replies
  • 0 helpfuls

Issue in Business Rule

Hi, I have created a "Reopened" checkbox with a read-only condition in the Incident record and set its default value to false.Scenario:When the incident is in any state up to Resolved, the Reopened checkbox is unchecked (false). Once the user wants t...

application scope role in catalog creation

Good Morning All, I have created a record producer in global scope but it should be created on an another scope. Is it possible to change the scope without harming to my current development or should I create new update set and restart the creation o...

Ritika22 by Tera Contributor
  • 309 Views
  • 1 replies
  • 0 helpfuls