Resolved! Is there any training in Release Management?
I only find trainings on Change Management. Thanks!
Forum Posts
Unable to See Widget Data in RITM After Catalog Item Submission
Hi everyone,I’m working with catalog items and I’ve added a widget to the variables for a catalog item. However, after submitting the catalog item, I’m unable to see the widget data in the RITM. Has anyone experienced this before or know how to ensur...
Resolved! Need to allow multiple selection on checkboxes - Catalog Form
Good morning.I have a requirement to build a variable/question with 3 choices, that need to be added as checkboxes.But the problem is, we can only check 1 checkbox at a time. Multiple selections on the checkboxes are not happening. Please help.
Survey
I have a requirement where I need to create Survey and send it to the iniated person once the case is closed.Here, Please help me on how to Implement the below functions:On a scale from 1 to 5 how would you rate your experience with team member / <in...
Adding form for assigned user input to SCTask
I'm stuck on this scenario and can't figure this one out. We're getting a new hire in and HR creates a RITM for ICT to set everything up. Several departments are assigned SCTasks for this new user. IAM needs to return info like login credentials and ...
Need to Disable comment filed for Incident ,enhancement and Defect forms.
I got the requirement that I want to disable comment(additional comment) for incidents, enhancements and Defects once they are moved to closed completed state. Please provide your suggestions, Thanks!
Resolved! SCTASK Level Approval
Hi All, We have below requirement where we are integrating two ServiceNow instances using REST API for SR Module. Catalog Item will be on Instance A and after RITM approval on Instance A, the SCTASK will be E-Bonded with Instance B. Now in Instance B...
Resolved! i am not able to create consumable asset from flow
i am trying to create a consumable asset in the alm_consumable asset table but it is not populating correctly . as on the catalog item form , i have set a drop down list for the stock room and the catalog as reference .
Order guide: How to remove the switch button on the catalog item page
Dear Community Colleagues, User asked me to remove the switch button on the catalog item page: The hint shows the name of the catalog item I spent hours researching on now support and reading documentation of the order guide in portal. I also review...
Catalog is not visible in employee centre
Hello Everyone, I added a Catalog item to the service portal and associated the catalog categories to the employee center taxonomy. But when I verified in the employee center I couldn't see the catalog.Can anyone tell me what could be the issue?
Resolved! closing Req request via flow
i noticed that the REQ request does not close . is this the correct way for doing it ?
Resolved! how can i pass the choice selection into the flow ?
i have this choice selection on the form and want it to be passed to the workflow . how can i do that ?
mid server jdbc to MS SQL server
i kept getting error : the tcpip connection to the host at port 50000 (SQL server ) have faild . error "null. Verify the connection properties / Make sure that an instance of the SQL server is running on the host. make sure that TCP connection to the...
Resolved! Adding text automatically in Mailto response
Does anyone have a way to add text to automatically populate the body of a mailto response? I want our change approval responses (clicking on ${mailto:mailto.approval}) to populate the email it brings up with the word Approved in the body. Our users ...
Reverse actions of onLoad client script and run function UI Action
Goal: Click a UI action that sets the Variable Editor read only = false and then runs code to translate the fields Our business has the variable formatter read only by default, disabling the onLoad client script is not an option I have both pieces wo...
