Activity is not capturing certain values of field

[praveshgupta_pg]

Hi Team,

Activities of certain fields are not getting captured in work notes even if the fields are configured as in below screenshot. Please advise.  Once such field is "location" in asset table.

Regards,

Pravesh Gupta

[Mark Stanger]

A couple of things to check...

1)  If you right-click the form header and look at the history is the change reflected there?

2)  Does the user have permission to view the location record?

3)  Are you sure you're updating the 'Location' field on that record and not a location field on a related record that you've added to that form?

Generally, if any activity is being audited it's all being audited so I'd guess it's just a view or permissions issue.

[Chalan B L · Accepted solution]

Hello Pravesh,

I just tried by adding "Location" field in the activity.

Solution:

On "Location" field --> Configure dictionary

Attributes -- remove no_audit=true

It worked for me Please let mark the answer as correct and helpful if it helped you..!!

 

Regards,

Chalan

[praveshgupta_pg]

Thank you Mark/Chalan for your quick response.