Add "forgot Password" to login Page

Bruce11 · ‎07-24-2020

Hello All,

We are missing the "Forgot Password or Reset Password" link from the login page. Where can i look to re-add it?

Thank you.

Harish KM · ‎07-24-2020

Check this doc

https://docs.servicenow.com/bundle/newyork-servicenow-platform/page/build/service-portal/concept/log...

Check this property has been set to true (glide.security.forgot_password.display.link)

Also go to login widget and check the code.

Regards
Harish

Bruce11 · ‎07-25-2020

Thanks Harish.

The code is missing from the CSM stock Header widget and when i compared to OOB widget, its not there. I will clone widget to add code and let you know how that goes.

Priyanka Vasant · ‎07-25-2020

Hi Bruce,

Find the below link that might help you.

https://docs.servicenow.com/bundle/orlando-servicenow-platform/page/administer/login/concept/passwor...

https://docs.servicenow.com/bundle/orlando-platform-administration/page/administer/login/task/t_SetP...

https://community.servicenow.com/community?id=community_question&sys_id=c4d94049db86bf80d58ea345ca96...

Mark helpful or correct based on imapct

Regards,

priyanka