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Resolved! Problem Record related list for Change Requests

Hi folks,I am having an issue with the Add button when I try to add a Change Record via the Related List in a Problem Record.When I click on the Add button, I get the below screen and can't search and add a Change Record.However, the New Button works...

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Users can edit Knowledge Article

Hi all, If a user is an ITIL user and has the 'knowledge' role, I want the user to be able to edit any article that is assigned to his/her assignment group. For example, a user A is part of the assignment group BCD, I want the user to be able to edit...

Flow designer- How to pass string value from list collector

Hi All, I have a requirement where I have to convert the list collector to array of string for that i got help from community-Using list collector in Flow Designer 'For Each lo... - ServiceNow Community In my case I want to pass string value of list ...

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Bindhu1 by Tera Contributor
  • 911 Views
  • 1 replies
  • 0 helpfuls

Checklist in servicenow

Hi experts, I want to enable checklist to catalog items, And I found we need "checklist pro" plugin to enable it, but seems like we need to buy it. But I also found there is a "checklist" plugin already installed.I want to understand what can be done...

Sruthi17 by Kilo Sage
  • 1379 Views
  • 1 replies
  • 1 helpfuls

Resolved! Catalog Item Free Text Quantity Field

Hi, I'm having some technical difficulties about the catalog item quantity field. The question is, how can I make the quantity field in the catalog item unlimited (like integer field). It is an integer field but I assume due to portal configurations ...

Cuneyt by Tera Contributor
  • 2366 Views
  • 7 replies
  • 3 helpfuls

Resolved! Get Multiple Values from one key in system properies

Good Morning guys,I have a system property, with multiple keys in it, and each key has multiple values in it, I am hoping if someone can please help me with a script that can fetch the values of the key from the system property. System Property Name ...

Nasir1 by Tera Expert
  • 1306 Views
  • 2 replies
  • 1 helpfuls

Predictive Intelligence

I have created 2 model to predict assignment group & category field and integrated it with incident form.When I create a new incident based on short description category field is getting populated but assignment group field is not getting populated, ...

Resolved! Parsing Multi Row Variable Set

Hi Community, I am working on a requirement where I am using Multi Row Variable Set. The data entered in the MRVS will then be parse and will be pushed to a String field that will be shown in the approval summarizer (we are not seeing the MRVS table ...

Ramel by Mega Guru
  • 2306 Views
  • 8 replies
  • 2 helpfuls