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12-08-2019 02:28 AM
We have a record producer in the catalog that creates a record that the user may not necessarily have read access to.
So we added a information message to at least give positive feedback that the record was created.
However we cannot stop the redirection to home page / catalog and the message flashes up for a split second then disappeares.
Can the message remain on screen or can the redirection not happen?
Solved! Go to Solution.
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Service Catalog
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12-08-2019 06:32 AM
if you want to use it for Service Portal, then there is a system property. Please enter a higher number of seconds so that the message wont flush off soon.
Thanks
Deepak
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12-08-2019 03:54 AM
I do see the same messages happening on HI and the community though ...
Like when you reply to this message.
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12-08-2019 03:54 AM

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12-08-2019 06:06 AM
the only option i can see , make the changes on widget level but that will be global changes.
on HI or Community portal , it remain on same page , but in record producer form it redirect to ticket form page. so you have to make changes on widget level.
if you make the changes on widget so make sure every upgrade you have to check the upgrade history to skip that.
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12-08-2019 06:32 AM
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01-15-2021 01:36 AM
This did not seem to work in previous versions but appears to work okay in Paris, thanks.