Hi Team,
I have configured a new Service Portal Agent Chat configuration for Proactive triggers to be enabled.
On activating the agent chat, I'm able to see the chat icon on the portal page. I would like to increase the width of the chat window which I'm able to on a widget but here I'm unable to find the options to do so.
How is the default agent called and is it possible to customize it?
As the resources/documentation are less, help is required.
Please mark this as helpful and accept it as a solution if this resolves your query.
Sujatha V.M.
