Agent workspace ( want to add field in interaction's incident tab)

ajay shrivas
Tera Contributor

Hi team,

I have a requirement for add new field (caller device) in interaction's incident tab, I am creating interaction and incident through Agent workspace and when i am going to create incident so caller device field is not showing, and this field is available in incident table but not in interaction . 
so how can i add this field in interaction > incident tab. 

please help me how to achieve this requirement. 
thankyou.

 

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