Announcements

B Ashok
Tera Guru

‎10-11-2022 08:11 AM

Hi Team, 

 

The issues around formatting when posting Announcements, it loses all formatting and puts the wording as one paragraph and loses any URL hyperlinks etc.  Is this fixed under any upgrade?

Eg : below announcements lose Paragraph format, "Thank you" should come next line "The Success Operation Team" should come under Thank you. 

 

BAshok_0-1665500919809.png

 

Thanks

Ashok

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Brian Lancaster
Tera Sage

‎10-11-2022 08:16 AM

I just went into my PDI which is on San Diego. The summary field seem to be plain text in the baseline config. So it doesn't seems to be able to have URLs. Did you change the summary field to HTML?

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B Ashok
Tera Guru

‎10-11-2022 08:22 AM

Hi Brian, 

 

How to change the Summary to HTML?

BAshok_0-1665501669768.png

 

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Brian Lancaster
Tera Sage
In response to B Ashok

‎10-11-2022 08:46 AM - edited ‎10-11-2022 08:53 AM

You would have to change the field type on the dictionary but I'm not sure that would work. Based on your question I thought you had already tried that since you said it looses the formatting when you can never set the formatting.

 

Edit: I just tried changing it to an HTML field and a Translated HTML field in my PDI. When the banner showed it show the HTML tags. I don't think there is any way to have HTML int he announcements. I don't know if this is getting updated in upcoming releases.

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