any good tutorial on reverse if false for UI policy

ServiceNow Use6
Tera Guru

Hi,

Can anyone provide proper tutorial on Reverse if false property? It's so confusing to me. Kindly help.

Regards

Suman P.

1 ACCEPTED SOLUTION

Raghu Ram Y
Kilo Sage

Hi, 

I can give a example in a simple words..

Suppose In a UI Policy when state changes to resolved then based on UI Action, I am setting worknotes field as mandatory..

If suppose reverse if is true then if state is not moved to resolved....then work notes will be non mandatory..

View solution in original post

3 REPLIES 3

Filipe Cruz
Kilo Sage
Kilo Sage

Raghu Ram Y
Kilo Sage

Hi, 

I can give a example in a simple words..

Suppose In a UI Policy when state changes to resolved then based on UI Action, I am setting worknotes field as mandatory..

If suppose reverse if is true then if state is not moved to resolved....then work notes will be non mandatory..

@Servicenow User 

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