approval getting marked as no longer required

[Daemon1]

For Standard Change proposal, the ask was to have 2 level of approval.

1. Change Manager group approval
2. Department head approval.
Second level of approval is triggered once the change manager approval is approved.

Once any user approves from the change manager group, other approvals are marked as No longer required, which is fine. Then comes the second level of approval which immediately gets marked as no longer required which shouldn't be the case.

I have also added the timer of 5 seconds in the FLOW before triggering the second level of approval still the issue persists.

What is the solution for this ?

[J Siva]

Hi @Daemon1 
Check if there is any Business Rule configured that sets the approval record state to 'No longer required'.

Regards,
Siva

[Daemon1]

I checked there isn't any BR which is acting up.
Even in OOTB scenario it's the same behavior