Approval Link for the Service portal through email script

[Shweta Kasbe1]

Approval Link for the Service portal through email script

[Musab Rasheed]

Hi,

Please follow steps there in below link.

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0684584

Regards

[Shweta Kasbe1]

Thanks @Musab Rasheed But I want to display current number in the link.

Have used this link->var url=<a href="https://dev96458.service-now.com/sp?id=approvals" >Link</a>'

I want in this way Like the current number is displaying 

But I am getting as this:-

Pls guide me in this how can get the current number of particular ticket.

[Jaspal Singh]

Notification is on which table? If Approval table then you nee a mail script as below

(function runMailScript(/* GlideRecord */ current, /* TemplatePrinter */ template,

/* Optional EmailOutbound */ email, /* Optional GlideRecord */ email_action,

/* Optional GlideRecord */ event) {

  var approvalrecord=current.sysapproval.number;//added

  var url = '<a href="' + gs.getProperty('glide.servlet.uri') + 'sp?id=ticket&table=' + current.sys_class_name + '&sys_id=' + current.sys_id + '">approvalrecord</a>';
//changed Link to approvalrecord

  template.print(url);

})(current, template, email, email_action, event);