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08-05-2021 06:29 AM
Hi All,
I'm trying to configure a flow designer for a record producer whose target table is also a custom one.
Table Name: u_fwrule_task
After submitting the SR, a task record will be created in FWRule Task table. I need to have a group approval after the record gets created in FWRule task table. But, my flow is skipping the approval and marking the flow as 'Completed' without moving to next action.
Attached flow, flow execution details and 'Ask for approval' action screenshots.
Can anyone please guide me on how to make my request proceed further using flow designer?
Solved! Go to Solution.
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08-06-2021 03:13 AM
Make sure, your group is accessible via the correct domain.
In the domain separated instance, it is important to test the flow also in respective domain so that it can access the data it needs
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08-06-2021 02:39 AM
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08-06-2021 02:43 AM
Not very sure then
I believe in his comment he mentioned to insert record into sysapproval_approver table
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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08-05-2021 07:58 AM
Hi,
check point mentioned by Dirk in this link
User Approval for a Non Task Custom Table.
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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08-06-2021 03:13 AM
Make sure, your group is accessible via the correct domain.
In the domain separated instance, it is important to test the flow also in respective domain so that it can access the data it needs
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08-06-2021 03:17 AM
Hi Bhupesh,
Yes, corrected my domain for both group and flow. It is finally working as expected now.
Thank you so much for your guidance, Bhupesh 🙂
Regards,
Nivetha K.