'Ask for Approval' action is returning "Skipped" as Run time value in Flow designer

[Nivetha K]

Hi All,

I'm trying to configure a flow designer for a record producer whose target table is also a custom one.

Table Name: u_fwrule_task

After submitting the SR, a task record will be created in FWRule Task table. I need to have a group approval after the record gets created in FWRule task table. But, my flow is skipping the approval and marking the flow as 'Completed' without moving to next action.

Attached flow, flow execution details and 'Ask for approval' action screenshots.

Can anyone please guide me on how to make my request proceed further using flow designer?

[Ankur Bawiskar]

Hi,

Does that approver user has approver_user role?

Check that once

Regards
Ankur

[Nivetha K]

Hi Ankur,

Yes, approver_user role has been provisioned for approval group. So, group members are also having that role.

Thanks,

Nivetha K.

[Ankur Bawiskar]

check if this link helps; response from Uday

Runtime Value Skipped in Flow Designer

Regards
Ankur

[Nivetha K]

Hi Ankur,

Checked that article.

I don't have a field called 'Approval' in my custom record producer table. Instead, I have 'Approval status' field, so I tried using that. Still , it is the same.

Approval is not getting triggered and setting as skipped.

Thanks,

Nivetha.