'Ask for Approval' action is returning "Skipped" as Run time value in Flow designer

[Nivetha K]

Hi All,

I'm trying to configure a flow designer for a record producer whose target table is also a custom one.

Table Name: u_fwrule_task

After submitting the SR, a task record will be created in FWRule Task table. I need to have a group approval after the record gets created in FWRule task table. But, my flow is skipping the approval and marking the flow as 'Completed' without moving to next action.

Attached flow, flow execution details and 'Ask for approval' action screenshots.

Can anyone please guide me on how to make my request proceed further using flow designer?

[Ankur Bawiskar]

Hi,

Did you try running Run as -> System User in flow designer properties

Regards
Ankur

[Nivetha K]

Hi Ankur,

Yes, it is running as 'system user' only.

Thanks,

Nivetha K.

[Ankur Bawiskar]

Is that table extending task table?

[Nivetha K]

Yes, Ankur.

Custom table is extended from base 'Task' table only.

To resolve this issue, can we trigger approval using After Insert BR in approval table and continue with the normal flow after it is approved?

Or,

can we use Approval Rules to configure the approval ?

Thanks,

Nivetha.

[Ankur Bawiskar]

Hi,

check point mentioned by Dirk in this link

User Approval for a Non Task Custom Table.

Regards
Ankur