Asset Managment - Email Notifications
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‎02-09-2017 03:57 AM
Hi,
I am currently in the process of setting up our Assets within Service-now, I have set it up so that the as required the Asset will have a warranty expiration date. I am looking at setting up email notifications when the expiry is in the next 30 days.
What would be the best way to do this?
I have set up a scheduled report to run and look up the expiry dates in the next 30 days, not sure if this will work in the long term though.
Any help would be appreciated.
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Enterprise Asset Management
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‎02-09-2017 08:58 AM
I would only make it mandatory on the type of asset you want to make it mandatory for... for instance, cmdb_ci_computer because alm_hardware is pretty broad. But then yeah at the first of each month you could have a scheduled job run or a scheduled report that shows which are expiring within the next 45 days or something.