Hi All,Requirement:Disable attachment read permission in ServiceNow Mobile App. I have disable the image upload from Activity Stream configured in Record Screen as mentioned in the documentation. But I don't think this would make sense for attachment...
hi guys! We created this widget in portal to display all the SCTASK for each user so they will have visibility on their tickets.However, only ITIL user have the ability to post Additional Comments on the SCTASK tickets.How can we enable the same func...
I'm looking for ServiceNow documentation on using Visual Task Boards (VTBs) with waterfall, agile, and hybrid projects. Are there any resources on managing projects, tracking time, and handling tasks in both VTBs and the project task module? I’ve fou...
Hi, I have few queries on implementing Self- Service Analytics Dashboard. 1. How to achieve a dashboard for Self-Service Analytics. I have gone through the below documentation but didn't find any OOB dashboard available."https://www.servicenow.com/do...
Hi All,How to delay the event in ServiceNowI have identified gs.sleep() method but my lead is not interested use this functionI have used gs.eventQueueScheduled("event_name",current,'','',time);This is not working as expected, Am I doing any mistakeI...
From my limited understanding of the On-Call module, the user listed as a manager has the access rights to create and edit their groups On-call rotations. Unfortunately, not all of our groups managers want to manage this and we are looking for a way ...
Hi, Does anyone know the reason that the catalog builder does not allow you to modify pc_software_cat_items so that they can utilise the step based fulfilment flow? Thanks, Jack
Hi, please see below our customer question: "Wanted to ask if we have such enhancement- the option to answer a specific chat message (same we have on Whatsapp /Teams) in our current AWA chat feature on ServiceNow?" Can you please assist with supplyin...
Hi, The Initiate Deployment button is currently visible to Release coordinator, but now there is a condition needed where it should be also visible to Development Team (We have to get development team group name from Feature record). I have given ...
Logic to Disbale Implementation button till planned start date window arrives.I have written below on load client script but it is not working function onLoad() { // Get the planned start date var plannedStartDate = g_form.getValue('planned_start_...
Hello ServiceNow Experts,I need to track the total time a Vulnerability spends in the Deferred state and store this value in a custom field (u_time_in_deferred).Requirements:When a Vulnerability enters the Deferred state, capture the timestamp.When i...
Hi,My requirement is to send daily report data in .csv to EDH team. For this I created Rest message in which I created 3 http methods :Method 1 : used for generating token.Method 2: used to generate token and also take method 1 token as a bearer toke...
Situation: Catalog Item to request general work from our IT department that is not covered under other catalog items. This generates a RITM & SCTASK assigned to our Intake team to review. The Intake team will determine if the work is a demand that ne...
Hi community.We are working with a client who has a servicedesk within their own infrastructure, with no internet access. They want to consume the REST API to create and modify incidents from their servicedesk to ServiceNow. We recommended using a VP...
Hello!i am trying to make the date in due date column in red colour for my custom workspace i have tried in sys_ui_style by adding colour after doing that i can see the changes in classic but in workspace it is not reflecting can any one assist me ho...
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