End activity getting cancelled in workflow
Did anyone having idea that why end activity is cancelled here? please advice
Forum Posts
Creating unnecessary records in custom table
Hi Team,When we are excuting PO Scheduled Job it is inserting and updating ABC table and also it is creating new records in XYZ table We don't want to create in that XYZ table records because those are unnecessary records and those records also creat...
How to add category based on sub category
Hi All,I have created 1 catalog item in witch I have multiple category & sub category both are select box choice, in witch subcategory should populated based on category kindly let me know how to do it.Thanks & RegardsKP
How to exclude all order guides from Service Operation Workspace
We have a requirement to exclude all order guides from the Service Operations Workspace.Currently, the out-of-the-box functionality displays both catalog items and order guides when we click on the 'Create Request' UI action on the Interaction form i...
While running my ATF for one record producer, I am getting the error "FAILURE: Failed to set field 'Enter the name of the Business Application' to value '554f3feddb0cc810fe3fe7970596199f' because the reference is NOT valid.". When I try to replicate
When running an ATF test that sets the value of a reference field, the test fails with an error similar to the following: "FAILURE: Failed to set field 'Enter the name of the Business Application' to value '554f3feddb0cc810fe3fe7970596199f' because t...
How to Remove/Disable the Options from Project Workspace?
Hi Everyone, I have an requirement to Remove/Disable the below options from New Project Workspace? Is there any possibility? Financial Screen: I need to remove the "Delete Row" Option.New Expense Line:Add Expense Line: Thanks,Rajesh
Shall i create new table or use task table for below requirement
Hi Team ,I have a scenario here , like Cash Team requested to create new catalog items for their team to triage incoming requests. There will be a new assignment group set up for Cash Team. This group should only be able to view the tickets that is c...
How to Ondemand delegation on Now Mobile
Hello Everyone,we have enabled the on-demand delegation for Manager's Onboarding Activities. We see that Manager can delegate the activities from Portal, However, this functionality is not available on Now Mobile. Can any one please let me know how c...
onChange script error: RangeError: Maximum call stack size exceeded function () { [native code] }
Hi Team, I am trying set the format of the date and time filed but I am getting error --onChange script error: RangeError: Maximum call stack size exceeded function () { [native code] }Kindly help me with this bellow is the code
Catalog reporting: hide some variables values based on your group Memember
Hello Experts, We have a requirement to hide some catalog item variables on the reporting. We are trying the Role on variable but seems not work because is applied only on variable editor. For example we have "Test" variable should be not visible on ...
Help me get ITSM-CIS Coupon
I am studying "IT Service Management (ITSM) Implementation On Demand". But whatever I do, it is not moving forward from 3%. The course is stuck in 3%. And I am not able to complete the LAB as there is no instruction what needs to be done in the LAB. ...
Holidays not considered when using Glideschedule API
for a service request i am trying to consider business days only in a specific requirement where i am using schedules of the user to check it. But all i can see is it only considers weekend and not the holidays associated with the schedule. Can anyon...
The correct records to track hardware issue involving loaner equipment
Me and my team have been going back and forth on this scenario for a few days and I was interested to see how other teams document these issues. Scenario: User’s laptop is not booting, because of this they are unable to launch their Project Manageme...
Can Emails be displayed in the Card view on a VTB Board?
Received a request to add to the Activities/Filtered on Stories to include emails (autogenerated or correspondence).While I was able to do that in Story using a VTB View, they do not appear on the Card view on the VTB Can this be done? If so, how? ...
Service Operations Workspace - Show Records display Issue with the popup and show records count
In Sow ServiceNow restricts records after count 20 for a few users in the popup for the reference fields. When show record count is changed to 20 from 100 it displays all the records without any restriction. What is the issue with the configuration a...
