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06-18-2018 01:39 AM
Change would like 'Required Approvals' to be added to a CMR automatically, based on the 'Change Approval Group' attribute on a CI (CI criteria: it is not Non-Operational) this would include CIs that are added to both the primary affected CI variable or or those included as part of the Affected CI TAB).
This is to be applied for both change types: Normal and Emergency (i.e NOT to Standard changes)
Solved! Go to Solution.
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Change Management

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06-18-2018 02:07 AM
//Add technical approvers to the change request when a new affected CI has been added.
(function executeRule(current, previous /*null when async*/) {
var gr = new GlideRecord('change_request');
gr.addQuery('sys_id', current.task);
gr.query();
if(gr.next())
{
var change_grp = gr.u_technical_approvers_group.toString();
if (change_grp.indexOf(current.ci_item.u_change_approval_group) < 0)
{
gr.u_technical_approvers_group = change_grp + ',' + current.ci_item.u_change_approval_group;
}
//Force update to make sure the business rule to calculate risk and the change type will run when new affected CI has been added regardless the CR has
been updated with new approvals.
gr.setForceUpdate(true);
gr.update();
}
})(current, previous);
Harish
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06-18-2018 04:54 AM
Thanks for your help, I did but it is not removing from glidelist

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06-18-2018 05:37 AM
create another BR on TASK_ci after deletion checked
//Get the change request record of the affected CI getting deleted
var changeRequestGR = new GlideRecord('change_request');
changeRequestGR.addQuery('sys_id', current.task);
changeRequestGR.query();
if(changeRequestGR.next())
{
var tmp='';// Temporary variable to store value
var gr = new GlideRecord('task_ci');
gr.addQuery('task', current.task);
gr.query();
while(gr.next())
{
tmp+= ','+gr.ci_item.u_change_group; //+',' + tech_app;
}
var s=tmp;
var s2 = s.split(',');
var uniqueArray = new ArrayUtil().unique(s2);// Comparing array to eliminate duplicate values.
changeRequestGR.u_group=','+uniqueArray;
changeRequestGR.setForceUpdate(true);
changeRequestGR.update();
}
Harish
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06-19-2018 02:44 AM
I want to add approval group to "Required approval"when operational status is operational
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06-19-2018 03:57 AM
I have added the filter condition operational status is operational, it is working
Thanks

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06-20-2018 01:03 AM
cool bro
Harish