Auto numbering populate before form save

[Prasanth R1]

Hi Experts, 

I have a requirement to populate incident number in new record when form load. OOB auto numbering (ie, incident number) will populate after form save. 

Please suggest any property is there? 

[Ankur Bawiskar]

Hi,

Does your number field have this thing added at task level?

configure number field and go to dictionary and see if this is added; if not then add this

get next padded number

Mark ✅ Correct if this solves your issue and also mark 👍 Helpful if you find my response worthy based on the impact.
Thanks
Ankur

[Prasanth R1]

Hi Ankur, 

Thanks for your quick reply. 

I have already done configuration. Here my req I have to populate incident number in new record load. 

OOB number will populate after form save.

[Ankur Bawiskar]

Hi Prasanth,

I am having version newyork patch2. When I click create new from incident module; the new record form opens and number field is auto-populated

Can you check any onload client script is clearing out that value?

Regards

Ankur

[Prasanth R1 · Accepted solution]

I found way!

This behavior depends on 'glide.itil.assign.number.on.insert' properties. If it true then new incident number will populate when form load.