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override user criteria.

Hi All, Urgent!I have created a "runscript" for a catalog item's workflow (where the users report their lost/stolen assets) to create a child request for a 'Replacement request' catalog item if the requestor selects yes for "Do you want a replacement...

Single line text variable

Hi,I have a single line text variable for a catalog item "quantity" for which the value of that quantity variable should be between 1-50 only, if the value is >=51 then an alert should be given.I know an onChange Client script should be written for t...

Resolved! Request Management Workflow

Hi All, I have an Catalog Item for User Onboarding/offboarding/moving which have workflow.They are three conditions of Request type - joiner, mover, leaver.If i select the type as 'joiner' and fill required things , submit the request. The workflow h...

pvvn by Tera Contributor
  • 607 Views
  • 3 replies
  • 1 helpfuls

Resolved! Notificaton requirement

Hi All , I have a requirement for notification , pls help to complete this .I need to notification to "assigned to " and If assigned to is empty then send a notification to assignment group manager.Thanks in advance !!

Workspace UI Action g_modal reference field query

Hi All,Have a 2 fields to show on the Agent workspace on click of UI action Closed Complete.1. HR Service2. HR Subcategory In HR Sub category only choices related to selected HR service in option 1 should be available. Kindly help me on how to achiev...

yashu1995 by Kilo Guru
  • 1085 Views
  • 4 replies
  • 0 helpfuls

Dynamic translation

Hi,Could anyone help me with the pros and cons of different Dynamic translation?And which would be the best one to implement among Google translate, IBM or Azure?Thanks in advance!!Regards,Lalli

Giving read and write access ritm table

Hi Everyone, We have a requirement to provide read and write access to only sc_req_item table to a particular group.All other tables should be restricted for this group including the self service ones.Have written ACL's for this requirement by making...

The client controller is not working on Service Portal.

There are two variables one as widget and the other is glide list. The widget variable display in tree structure format.The value choosen in widget variable should be populated in glide list variable. As of now, the value choosen in widget variable i...

Shri8 by Tera Contributor
  • 568 Views
  • 5 replies
  • 0 helpfuls