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Inbound Email Action

Hi All,We have an inbound action that creates incident, we want to restrict this inbound action to execute only when the users are external .We have tried to restrict using the userid. email contains in the filter but find that the inbound email acti...

JP6 by Tera Contributor
  • 551 Views
  • 3 replies
  • 0 helpfuls

Predictive Intelligence -

I tried to create on predictive intelligence - classification phase. while i am try to test in operator workspace is not working.Can anyone help me out what I missed to configure. PFA, screenshot for reference    

find_real_file.png find_real_file.png

Inbound email action

We have an inbound action that creates incident ,we want to restrict this inbound action to execute only when the users are external .We have tried to restrict using the userid.email contains  in the filter but find that the inbound email action is s...

Jenjoe12 by Tera Contributor
  • 357 Views
  • 1 replies
  • 0 helpfuls

Need help, for the dependent reference field in UI Page

I have 2 reference field jira_project & jira issue type. both are in different tables resp UI page.If I click on particular jira project respective issue type must be shown only.It is showing me all issue type of project. I want only particular of se...

fgh1_0-1701680206250.png
fgh1 by Tera Contributor
  • 446 Views
  • 1 replies
  • 0 helpfuls

Need help, for the dependent reference field in UI Page

I have 2 reference field jira_project & jira issue type. both are in different tables resp UI page.If I click on particular jira project respective issue type must be shown only.It is showing me all issue type of project. I want only particular of se...

Pooja18_0-1701675836628.png
Pooja18 by Tera Contributor
  • 393 Views
  • 2 replies
  • 0 helpfuls

Resolved! Custom Response for Scripted REST API Error

Hi, I want to send an Custom response for 404 Error in Scripted REST API As of now we can acheive the below response for Custom error responses. "error": {message: "",detail: ""},"status": "failure" I would like to know is it possible to acheive like...

Babuloo47 by Tera Expert
  • 995 Views
  • 2 replies
  • 0 helpfuls