Auto select the choice field depending on the value of other choice field

[rohitservicenow]

Hello,

I am pretty new to ServiceNow need help with the sample code to auto select a choice field based on the choices selected in another field.

Suppose, I have two custom fields, A and B

A has some 50 choices and B has 10. Based on the choices selected on A, I want to auto populate the B's values.

Can we write the OnChange script / Bus rule?

Thanks,

Rohit

[Shishir Srivast]

If i understand clearly then you want to set the field B value to 60 if field A has any value in between 1 to 50, and both the fields are choice fields, then let's try in this way with onChange() client script, see if this helps.

var fieldA = g_form.getValue('field_A');

if(parseInt(fieldA) > 1 && parseInt(fieldA) <= 50)

g_form.addOption('field_B', '60', '60');

else

g_form.clearValue('u_description');

[rohitservicenow]

not any value between 1 and 50, but only some values between 1 and 50. let's say if the value of A is any one of 1, 10, 15, 20, 24, 25 then, set B value as 60. and A value is again any of 2, 6, 7, 10, 38, 49, then populate B value as 70.

Thanks for the help.

[Shishir Srivast · Accepted solution]

Please try in this way then, make sure different arrays do not have same values.

function onChange(control, oldValue, newValue, isLoading, isTemplate) {

    if (isLoading || newValue === '') {

          return;

    }

var arrayA1 = [1, 10, 15, 20, 24, 25];

var arrayA2 = [2, 6, 7, 8, 38, 49];

    //Type appropriate comment here, and begin script below

if(arrayA1.includes(parseInt(g_form.getValue('field_A'))))

g_form.setValue('field_B', '60');

if(arrayA2.includes(parseInt(g_form.getValue('field_A'))))

g_form.setValue('field_B', '70');

}

[rohitservicenow]

Thank you, this is what I have been looking for. Thank you so much!

[rohitservicenow]

Hi Shishir,

If I have to use the same code on before business rule, what are the changes i need to make please