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Based on Role New Button in List Layout should be visible.

Ashok32
Tera Contributor

‎05-31-2022 10:51 AM

Hi

New Button will be visible/Available only for Admin and APM admin roles only. The Users who doesn't have these roles will not able to see New button in the Incident List view.

find_real_file.png

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Allen Andreas
Tera Patron

‎05-31-2022 10:58 AM

Hi,

Thanks for posting your requirement.

  • What have you done so far?
  • What has worked/hasn't worked? etc.

You can right-click any column header and choose "Configure > List Control" and then set your roles as needed for the "New" button.

Example:

find_real_file.png

Please mark reply as Helpful/Correct, if applicable. Thanks!


Please consider marking my reply as Helpful and/or Accept Solution, if applicable. Thanks!
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