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Resolved! field changes capturing twice in activity log

In the activity log, I see that information of custom field changes such as "Requested for domain" is captured. But in the activity log it is capturing twice and not sure what is the mistake .   When I'm updating the work notes it is capturing only o...

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Resolved! Cancel workflow using RITM

Hi, I am trying to create a business rule that is triggered when a field is changed in a certain table.  The business rule is supposed to cancel the workflow running on a specific request that uses the record.  So the "current" is the record in the t...

Resolved! Need help update Asset field ( assigned to) with current Requester

Hi all,  Thanks in advance im looking to update Asset field (Assigned to) with current requester from Service Portal, so far i only use one variable (asset_for_me) and of course Assigned to is depending on current state need change it first automatic...

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Asep by Tera Contributor
  • 1348 Views
  • 11 replies
  • 4 helpfuls

How to extract export all the audit (field history) updates made to the all items in cmdb_ci_computer table? (for all Workstations devices)

Hi all, Does anyone have a method to export of all the audit (field history) updates made to the all items in cmdb_ci_computer table? (for all Workstations devices)? I have tried to access to the list of sys_audit table, but this appears to only be a...

Dave43 by Tera Contributor
  • 791 Views
  • 2 replies
  • 0 helpfuls

Report on Live_Notification table

Hi. I've created a report on the live_notifications table, following the advice from this thread - @Mentions - Query/Filter - IT Service Management - Question - ServiceNow Community However, when it it used, even though the report is shared with 'Eve...

Resolved! Get the Catalog variables using Catalog Task

Hi Guys,  I'm using below script to get the variables are associated with RITM and Task.  The code is providing the result of more than one catalog variables but not providing the associated catalog task numbers. Can you help how to get the mentioned...

ersureshbe by Giga Sage
  • 1789 Views
  • 15 replies
  • 1 helpfuls

How to retrieve the hostname from the current URI, server side?

Is there any way I can retrieve the hostname from the current user's session, server side?I am completely aware of the system property "glide.servlet.uri" - This Will Not Work.I cannot use any system propery.Glide System (gs.getSession().getUrlOnStac...

lewismac by Giga Guru
  • 1675 Views
  • 4 replies
  • 2 helpfuls

Translating notification to french

Hello All, I have notification in English but I need to translate to French language , I know we can create another one for French and set the condition , is there any other way to translate notification to French language instead of creating new one...