Resolved! CSRF Token Mismatch error?
Any idea about the following error message keep occuringPreventing auto-resubmit for user: xxxxxxxxxx after reaching max count for CSRF token mis-matches!: no thrown error
Forum Posts
Getting Error-Exception calling "Open" with "0" argument(s): "Login failed for user 'DOMAIN\ABCD$'." HRESULT: [-2146233087] in flow designer power-shell action.
I was trying to build an action in the flow designer, to run a power-shell script, which connects to an SQL database and adds a name in a certain group. I have build a credential and alias, a connection and a windows credential (using an AD account) ...
Agent Workspace: Auto Refresh Lists/Landing Page?
Trying to roll out Agent Workspace and I'm told a major impediment is that student workers cannot be relied upon to refresh the lists on the landing page. I see the Refresh list button, but is there a way to automatically force this periodically, or ...
SyntaxError: Unexpected token: E (sys_script_include.d2426c9ec0a8016501958bf2ac79c775.script; line 155
Hi, I am getting "SyntaxError: Unexpected token: E (sys_script_include.d2426c9ec0a8016501958bf2ac79c775.script; line 155" error in workflow for few tickets,Is there any issue with my script? var tok = ''; var resp = ''; var stat; var when = new G...
Resolved! Stage icons for Flow Designer
I have a workflow which is created with Flow Designer. When a request is rejected, I see the the stage icons as below instead of 'X' What should I do for displaying 'X' icon? Waiting for your help please. Thanks.
UI Action for bulk Approval/Reject in Approval table
My requirement is we need to create two ui actions on Approval table.Bulk Approval for all requested items should be approve at a time and Bulk Reject for reject all items at a time. How to achieve this thanks, Vinod kumar
Resolved! SLA should stop when assignment group changes
Hi, Can somebody help me how to stop sla when assignment group changes.The concern is there are two assignment groups mentioned though for start condition. And in the stop condition i have these two groups again. If i remove any one group from the st...
SLA Based on Assignment Group
Hello All, Existing Functionality : We have a field Last Assigned field in Problem Table , which copies(business rule) the System Date/Time whenever Assignment Group of Problem Record Changes. Based on that in the SLA Definition Start Condition, we h...
Resolved! Business rule to copy fields from parent incident to child is not working
I have created a before insert / update business rule to copy fields from a parent incident to a new child incident, but the fields are not populating. My code is below: (function executeRule(current, previous /*null when async*/) { //Get parent inci...
Resolved! Assign the Incident between 5 members in one groups in round manner, Auto assignment of incident? Is it possible ?
Hello All, I have a recruitment like Auto- assign Incident between 5 members of one groups and rotate format. When ever a new incident created it auto assign as below eg: * Case 1 - assigned to User 1 * Case 2 - assigned to User 2 * Case 3 - assign...
Get the display value in service portal widget for reference fields
Once request item get created, in service portal widget customer view couple of variable values showing in sys id format instead of actual value (display values).This is happen after Rome upgrade. Here i am giving the widget code. HTML: <div ng-if="...
Resolved! How to populate dropdown values based on another dropdown value
Hi, I have issue where there are two drop downs in Incident form. Product Line - this is populating from choices we have added to sys_choice table Based on the selected product line value related Products have to populate into the Products drop down....
Remove User from Assignment Group with Flow Designer
Hi, I`m looking for an "Flow Designer" flow to remove ITIL User from her Assignment Groups. I dont want to delete the Group, I only want an automatic flow, who can remove the selected Groups from the User Groups (selected in Catalog Item). Have any...
Resolved! Licensing Query - What is entitlement mode in Subscription Overview?
On subscription overview module, I am seeing this message "The entitlement mode is set to: OFF" What is that?
Resolved! Before activating an IdP record, you must Test the connection to the IdP.
I've added an Identity Provider to my instance and have successfully tested the connection and have set it as default, however whenever I attempt to activate I get the error: "Before activating an IdP record, you must Test the connection to the IdP" ...