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Configure available fields option not visible

Hi  I am not able to see the option "Configure available fields" in Activity filter. Attached screenshot Can anyone please help/suggest what could be the reason (Table: x_inpe_information_isa)   Regards, Anusha

Anusha Dande by Tera Contributor
  • 1152 Views
  • 3 replies
  • 0 helpfuls

Resolved! converting a duration to hours

Greetings, i have a requirement where --> when an RTO (reference field) selected is less than 24 Hrs, display the message “Default RTO is 24 Hrs. Are you sure you want to proceed with selection”?". i have written a script include and called it from c...

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NewBiee by Tera Contributor
  • 1178 Views
  • 4 replies
  • 1 helpfuls

we get the HAM data from JAMF to ServiceNow with the help RST API and it uses basic authentication(username and password), now the requirement is we have to convert as a bearer token in addition to credential

Hello SN teamCan you please help me on below requirement!   We get the HAM data from JAMF to ServiceNow with the help RST API and it uses basic authentication(username and password), now the requirement is we have to convert as a bearer token in addi...

vinod9 by Tera Expert
  • 629 Views
  • 3 replies
  • 0 helpfuls

Resolved! How to query Order guide Order and Pass to RITM Order

Hi All,  We have an Order guide with several catalog items, we need to pass the Order(At this position) set in Rule base to RITM order field. We use this to control sorting. Please help me with the BR script needed. Thank you in advance!  

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Ljone by Giga Contributor
  • 1247 Views
  • 3 replies
  • 1 helpfuls

Resolved! Prepopulate fields on a service catalog item using a URL

I am new to ServiceNow but I have been asked to prepopulate a catalog item's variables from a URL that is passed to the end user in an email.  From my searches on the ServiceNow community, I came across two helpful articles and followed their guidanc...

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Colleen1 by Tera Contributor
  • 10123 Views
  • 14 replies
  • 5 helpfuls