How do I turn off the "Reclamation Rule" in SAM?
Hi Community Team,Does anyone know how to turn off the Reclamation Rule? See screenshot attached. (I don't see a toggle to turn it off or on)Thank you so much!-Andrius
Forum Posts
Why is my Scheduled button not showing up? Cannot find the feature to add
I created a new Change model that mimic the Standard change but for some reason the Scheduled button is not showing at the top on the new model i have to use the state drop down to schedule. functionally it matches the original but i would like to ha...
Resolved! List collector field with email option in Service Catalog
In other tables the Watch List list collector object can also have an email box, for typing in emails directly which are not.I'm working in the Service Catalog, and would like to provide the ability for users to select a user from a list collector, b...
Resolved! Auto-close RITMs not approved within 30 days
Currently, we are running a report on a daily basis to check for unapproved requests and manually marking them as Closed Incomplete if the request is not approved within 30 days. We are looking for a way to automate this. I think I need to setup a S...
How to check user available / allocation capacity
Hi All, David has been allocated to one project as per day 7hrs , resource plan created against his name. now how to check his reaming availability hrs still, What is his Actual Availability hrs before allocation to project.?
Resolved! How to add Business service field in the incident table for ATF
Hello, I am told that we will not use any demo data from service now and all the data given by service now will be deleted (most of it). Now, I have been creating users and groups dynamically as required for my test case. Now, in the incident table, ...
Business Services vs Application Service? How is the relationship?
How is the relationship read? Business Application Consumes Application Service? or Business Application Consumed By Application Service? Per my understanding, Business Applications make up an Application service. So it should be like 'Business ...
how to give access to user to create new records in cmdb_ci_business_capabilites table
how to give access to user to create new records in cmdb_ci_business_capabilites table
"Risk Assessment" UI action is not working in Agent Workspace
On enabling "Risk Assessment plugin" for change request application, we get a UI action named "Risk Assessment". Once clicked, it renders through a UI page to answer Risk questionnaire. We are trying the UI action in workspace through workspace form ...
Resolved! Unable to modify a approved Standard Change Template
Hi all,I cant seem to modify an approved Standard Change Template. I have the role change_manager assigned to myself but when I click on modify template link in the template it goes the list of Standard Change Templates (All Templates). Any Ideas? T...
Can we call the survey record through flow?
Here we have a requirement that need to call the survey record through the flow designer. not getting any relevant options from the flow. Need suggestions to sort the requirement. Regards, Vinod.
Resolved! I have a watchlist on catalog item as shown in snippet. the number of people added to that watchlist variable need to be autopopulated in the RITM watchlist as shown in snippet. How do i achieve that?
I have a watchlist on catalog item as shown in snippet. the number of people added to that watchlist variable need to be autopopulated in the RITM watchlist as shown in snippet. How do i achieve that?
Resolved! Staging table in ServiceNow
what is stagging table and how it is different from source table ? in transform map
Have to attach the parent SLA's to child tasks created
we have a requirement to have insert and stay UI action button on child table. once click on this button the start date and parent data has to copy from parent start date and end date fields. and has to carry the attached SLA's of parent to newly cr...
need to change display value for a list collector
hi , i have created a list collector in that i need to show different display value without changing the reference table configuration list collector name is select the asset ,here by default showing the display value but i need to populate the asse...
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