we got an error message in the change model while changing state,change model 'normal' prevented state transition from assess to authorize message Please see attached screen shot .
In how many ways we can convert the server side script to client side and what are they?
Hi, I have two custom table, table1 and table2 . Table 2 is child of table1.I have a ui action "Fill Form" on table 1 on clicking of which i want a new record to be inserted in table 2 .But it is also creating a new record in table 1 which i don't wa...
Hi! I'm struggling to setup our Sharepoint Spoke in ServiceNow. One of the first steps is actually to "Create a self-signed ceertificate" which I did and that works fine. The second step however is to use one of the files, the .PFX file, to create a ...
Hi I have to make comments mandatory while approval request is rejetced and added comments should be added in approval record. Here my approval info widget code: HTML: <div ng-if="c.data.isValid" class="panel panel-{{::c.options.color}} b"> <div ...
Hi we are not implementing sending emails via Servicenow in my organization. We are everytime using Outlook to send an update to the caller or user. What can be the hardships if we migrate to servicenow from Outlook ? I know it's not so technical but...
Hello, I have to create a workflow for adding user to group or remove user from group automatically after approving RITM and task will create after adding the user to group or remove from group, Based on selection of Add or Remove choice list in the...
Hi all, I'm trying to figure out how to generate an email notification from a Catalog Task Approval. The screenshot showing the trigger I'm using isn't working. Approval for > Catalog Task > Request Item > Item is what I'm dot-walking to for the tirg...
Guys , I have one list collector variable named 'user' which is referred to sys_user table . Now requirement is to show count of users selected in one variable named 'count' which is a simple text field.. Please help
I am trying to develop a report to calculate the sum of a field which is created as a string field. When I tried to create a report it doesn't give me an option to select this field. IS there any other way to accomplish this?
In a problem ticket if it is in assess state can it be directly moved to closed state.
How do I know the Impersonate person details on my profile? Let me know what configuration or setting needs to enable?
Hi Guys, I have impersonated a user and went to My Profile module and clicked on New of Delegates tab to add another user to delegate as the user I impersonated is going for vacation. I checked this in UAT instance but approvals are not getting trigg...
I am working on a incident Servicenow-Servicenow ebonding. When i am trying to send the attachment from one instance to other i am getting error in the resonse code-"{"error":{"detail":null,"message":"Missing parameter: table_name"},"status":"failure...
Hi All, I am creating records dynamically in alm_asset table via run script activity in workflow. Whenever a record is created i need to set unique value to both "Asset Tag" field and "Serial Number" field. Can anyone help how can we achieve this wit...
