Hi Community, I'm using the reply, reply all and forward functions in record activity by adding the glide.ui16.emailStreamResponseActions to system properties. I noticed the time stamp "On 19/02/2020 11:15:48 GMT, 'XYZ' wrote:" is defaulting to font ...
Hi, One of the things that grind my gears is how the activity or work notes section becomes clogged with lots of unnecessary items each presented as separate activity updates. Is there a way to ignore email signatures when an email is received when...
Hello - I am trying to create an ACL (read) and associate it with a custom role I created, however, I am not able to achieve the desired results (which is that the role, when granted to a user, makes a table read only for that user). The table is cus...
The ServiceNow wiki offers the information needed to learn how to create a report —Outputting RITM variables (that are not in Variable Sets)Filtering, Grouping By and Stacking by Variables, including variables that are in Variable Setshttps://wiki.se...
I want to set a user expiration date for a newly created user in Servicenow
Hello Experts,I have created auto numbering for existing software model table. The issue is we have few old records for which we need numbering as well but it works only for newly created records. Is there a way to generate numbering for existing rec...
I have a field in Excel named "Schedule" it maps with "Schedule" in cmn_schedule_span table... so here my issue is... Suppose in Excel If I provide like "India Schedule" while transforming it is referring to "Schedule" which is a reference field due ...
Hi Team I have one of the incident status as "On Hold" in ServiceNow. I have an API script in Python which fetches all the incident from ServiceNow. How do I get the timestamp of when incident state is changed to "On Hold" like we have resolved_at. B...
Hi, can anyone explain to me what rules most viewed and most useful widgets are showing? is it showing on updated or created or any other criteria? I have removed the featured widget from the kb portal, I want to replace it with a new kb widget. ...
Hi, what is notification lead time in cab meetings? what is complete per-approved changes and how does it work?? what is auto add agenda decisions and how does it works? can you please explain with example? Thank you
Hello, We are trying to share all of the comments between all of the Request, Request Items, and Catalog Tasks, but keep running into issues. Here are the circumstances we are trying to cover:Comment Added to Request: Add Comment to all RITMs and TAS...
In our skipped updates during our Paris upgrade I ran into something called universal requests, but have only found limited documentation on it. Does anyone know exactly what it does and how much it changes things to enable the plugin?
Do servicenow provide ability to send encrypted email or document like outlook
Hello, I am wondering why the PTSK tasks from a free form board does not change from open to any other state even if the card is archived. There is also no option on the task to close it from the card view. If the same task is opened from the list vi...
Hello, Can anyone please help me on this below requirment. I have created a new state as Draft for change request.Created new ui action'submit request'.this button will be visible on all type change request like emergency standard and normal and the ...