Hi Team, I have an system property as below and I already have a key as 'support_group_1', Now I need to fetch only the specific value from the key (I need 'low' from 'name1',"name2','name3' in the below JSON) { "support_group_1": [ { ...
Hi,I created a flow designer which creates a user record and there is a variable called ID(Reference field) on catalog item which gets populated on RITM.now after the workflow approvals the user record gets created (through flow designer) and that cr...
Hello Team, When i click on Begin Tour Ui action(PFA) it's waiting for sometime an showing "Tour ended because the next step was not found." and I'm unable to load the portal (PFA). Could someone please help to load the portal. Thanks,
Hi All, I had a requirement to remove and add some choice for the field phone number E164 type field. I have configured this field I can see some location choice has been automatically available under this drop down. In that I need to remove North Am...
Hi All, I have a requirement. When incident is raised from portal, the incident is assigned to a particular group. We do not want the group to be notified. But, if the incident is not raised from portal and assignment group can be anything, at that t...
I am trying to create each task for every entry on the multi-row variable set. I am using flow designer to achieve but it doesn't work, please let me know if there is any other way to get through this
Is there any way to add little more white space between two variables in catalog item?
I have a requirement where the customer wants to display the on-call calendar to all users who login to ServiceNow. But we use the login script to redirect end users to the Service Portal. So customer is looking to display only the on-call calendar o...
Hi All, How can we add more currencies in the list of currency type field? OOTB we have 5 currencies listed Attached is the screenshot Thanks
Table of Content should have default font size 12 in Knowledge Article Editor. With the OOTB Table of Content is having default size 8. can we change the default value? Steps: Select any heading from Paragraph dropdown.Click on table of contents
We have Created related list and we want to show that related list to only with Particular 4 groups , apart of 4 groups no other groups can see that relatedlist option how do I achieve this requirement ?
Additional comments field is not visible in change form after moving the RITM and Change from 'New' state whereas work notes field is visible. Is this OOB functionality? If yes, how it is done? is it via client script or UI policy or ACLs or any sett...
I haven't stumbled across this yet. But has anyone done a write up on the best practice when testing the monthly hotfixes/patches applied to the instances? Personally I've never run into a situation where these affected any instance I've maintained n...
Hi Community, I was checking on knowledge records for 'Pending retirement' state but when I'm clicking on Retire UI Action ,it's directly going to Retired State (not on pending retirement).Even I tried with the existing knowledge records which are in...
Hello, I have a requirement to display modal window along with catalog Name and Description whenever user clicks View Details in Recent & Popular items widget. I have created a modal window with static title and body. Can anyone guide me to pass Cat...
