Hello, I'm trying to create and send a notification on the following condition on the Requested Item/RITM form, Condition - Send a notification after approval of the delivery of the ticket / Accepting delivery My notification configurations, 1....
Hi Team, I need to add and remove options based on country (select box) selection. When India, china, singapore, korea and germany is chosen "USB-A and USB-A Nano" should appear but when other country is chosen only "USB-C" should be displayed funct...
whenever we change the state from scheduled to implement at that time actual start date and end date should be auto-populate.
when the incident has been created caller should not be able to delete attachments on the incident form. How to hide Remove button on the Attachment?
How to enable feature 'who else is viewing the ticket' in ServiceNow. This feature is not available in our instance. Thanks Ravi
Difference between "core" table and "base" table, please explain with examples? does cmdb_ci extends cmdb table?
How to Allow requestor to edit and re-submit the request via portal even if they have no roles assigned to them.
I have used following code for inbound scripted rest api create incident (function process( /*RESTAPIRequest*/ request, /*RESTAPIResponse*/ response) { gs.log("SOC REST API request body: " + request.body); // implement resource here var inco...
I have been tasked to remove change task and I marked the task I want to remove but The delete option under "Actions on Selected rows" has been deactivated. Is there any other way of deleting the task? The task is currently assigned to another user w...
Possibility of creating roles for Assignment group members (Problem Task Analysts) to have an ability to create only new Problem tasks without permissions to create ,modify or resolve a problem record ?
Like the below screenshot ..i want the exact value for request_for which is mentioned in the variables section.Can anyone provide me BR code...because I have to write only BR.Thanks in advance.
Hi There, I hope everyone is ok these days. I have a catalogue item with a variable which is a reference field to "cost centre" table. When filling out the form i start typing in the cost centre field and displays the "name" and the "code" fields. I ...
I Created an email script to add the caller of the incident to the notification recipients but when I call it in the body of the notification nothing happens. Here is the script (function runMailScript( /* GlideRecord */ current, /* TemplatePrinter *...
Hello, is there a possibility to adjust the field? It is confusing to some employees, who think work notes is only meant for themselves rather their whole team. Cheers, Simon
How to find whether case created by (sys_created_by) user is a member of particular assignment group or not? sys_created_by values differs from one table to other. i want only case record created by is a member of particular assignment group or not ....
