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Post csv file in FTP server location

Hi All, How can we extract data from ServiceNow and post in FTP server location. We have installed CrossFuze data extract, but we do not want to use mid-server, instead we need to use mid-server cluster. Any other ideas apart from CrossFuze, or can w...

Lohith by Giga Expert
  • 1138 Views
  • 6 replies
  • 1 helpfuls

Resolved! Help in Phone Number formatting in variable

HI Experts,  Kindly help me, I have a mobile number variable in Single line type.  If entered as 0420111111, it should format as +61 420 111 111 and should happen onChange action. i tried creating an Onchange catalog client script with below code i f...

Ljone by Giga Contributor
  • 1631 Views
  • 10 replies
  • 2 helpfuls

Getting a ServiceNow Dev Environment

I want to build integrations with ServiceNow, I setup a dev environment and it provided me with App Engine Studio, now it's showing me app templates and apps I can "create" with no coding, etc..  I don't want to create a new app in ServiceNow, I want...

Mohamed6 by Kilo Contributor
  • 2219 Views
  • 19 replies
  • 4 helpfuls

Parent Location field should show only Parent Locations

I have a requirement that the incident record producer should have a Parent location and sub location field. The Parent Location field should only show up options which are parent to other locations. I have a script include as below:   Name GetParent...

Gagandeep by Tera Contributor
  • 778 Views
  • 2 replies
  • 0 helpfuls

RegEx on server side scripts

Hello, Need to write script in server side to replace / or \ with empty space. I found below in community: The SNC.Regex API is not available for scoped applications. For scoped applications, remove the SNC.Regex API and use standard JavaScript regul...

dharani2607 by Tera Contributor
  • 1211 Views
  • 11 replies
  • 2 helpfuls

Delegation for users with approval_role

Hello, I want to know is there in the "OOB" a way for users with "user_approval" role to delegate their approvals.   ITIL users can do that from their profile in a related list   BR, Hamza.

Filter condition not working properly in TASK table

I have applied few conditions on the filter to the task table but the result is not showing up as expected. Below is the filter condition applied: I have a INCIDENT available here in on-hold state but the incident is not showing up. Even if the pend...

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Approvals count to display on portal home page

Hi allIn portal page there are more than 30 approvals so I want to display '30+' if there are more than 30 approvals can you help me with this widget approval script: Server script: -------------------------------------------------------------------...

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Integration hub - Transaction query

Hi I wanted some info on what counts as Integration hub transaction. I am aware that using rest step,script action to call rest message or using rest method in inline scripts is counted as IH transaction. Does calling a script include from an action ...

ShAn21 by Tera Guru
  • 3361 Views
  • 4 replies
  • 4 helpfuls

Resolved! How to change order of Work notes and Comments in Agent Workspace?

Dear all, I searched but did not find any relevant help in order to be able to change the order of Comments and Work notes (Private) fields in an Agent Workspace view of a form: Tried the following: - have set the work_notes as user preference for t...

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Linda6 by Mega Guru
  • 1394 Views
  • 1 replies
  • 3 helpfuls

Resolved! Split multi line text box on enter

I have a multiline text field in a catalog item that I scan asset serial numbers into. The barcode scanner automatically adds a line feed at the end of it ex:ABC123DEF123and so onWhen they checkout, all I do is run a script and close the task. In the...

ncp by Mega Guru
  • 3658 Views
  • 5 replies
  • 3 helpfuls