There is a variable on a caltalog item named "IP" which is a reference field....I am stucked at client script...can anyone please help me... Script Include var Firewall_IP = Class.create(); Firewall_IP.prototype = Object.extendsObject(AbstractAjaxPro...
Hi All, what is the use of gs.include(); i got to know it is used to call a sript include , but to call a script include we can use new scriptincludename().functionname() rite ? may i know the exact use case ? for example i have the below script incl...
Can anyone please tell the plugin used for connect chat & support. From docs https://docs.servicenow.com/bundle/newyork-servicenow-platform/page/use/collaboration/task/t_ActivateConnectSupport.html got this. But they are not getting installed. Is th...
Hi, I am new to ServiceNow. I am currently facing a problem in Walk-Up experience. I am unable to schedule an appointment in Walk-Up experience. After selecting an date, it shows error. My appointment booking configuration task table is Work Order...
Hi All,We have 2 fields OOB in ServiceNow "incident state" and "state" . Can someone please explain me why these two are provided in Servicenow. Is their any difference between these two fields( State -> Task table , Incident state -> incident tabl...
Has anyone pushed servicenow shortcut icons to people's desktops? My teammate was able to push a shortcut icon to desktop with url link to our servicenow, but it defaulted to the web browser icon image. How do we get it to default to a ServiceNow ima...
We're just getting into Problem Management in Jakarta and the person leading this has requested we provide the ability to link a problem to multiple Change Requests. In fact, multiple CRs to a single Problem Task. His take is that a Task could re...
Hi All, I have a requirement where I have a "country" field reference to "core_country" and when a country is selected here I have to populate the list collector having "catalog item" to be categorised based on "country" field selected. i.e I need to...
Hello, I am trying to put g_form.hideAllFieldMsgs in use but am failing. Kindly help. g_form.addInfoMessage(g_form.getOption('state', '1').text); g_form.hideAllFieldMsgs(); I am still seeing 'New' message on top. Regards
HI All, I need to create a Business rule that would check if opened by is member of Service Desk then set field values of assigned to, to the user who opened the ticket and assignment group to Service Desk.
Hi Team, I need display auto populate email ids in the List Collector of a the users selected in another List collector in Portal. I achieved this using Script include and Client script. but can someone help me to show the email id instead of name i...
Hi Community I need some help with the Script, can you please help me with the requirement below I want to write a scheduled job If the Group manager is inactive, set the group manager's manager as the manager of the group. In case if the group manag...
From the list layout I was removed tag(<>) in the HTML fields by using system property (Go to sys_properties table and set the glide.ui.escape_html_list_field property to false), But when we export that list , Tag is showing. My question is: Can we r...
I have a requirement to send start time, end time, and ms teams invite link to outlook/ms teams calendar. I have used notification type meeting invitation but it is sending a plain text instead of a hyperlink. In outlook, the Link appears as plain ...
Hi Team, I want to allow only future dates to be accepted / updated in the portal for my application. I have created a Variable of type "Date" and name "account_due_date". Please let me know how can I achieve this the easiest way. Regards, Babu