How to trigger notification through flow designer. i am not able to get notification records into "send notification " in flow designer.what is the process to trigger notification through flow designer.
Can someone explain me what is a SCR record?
Can someone provide a good use case for the purpose of group types, why should I create them and please provide some examples of your group types for your assignment groups. San Diego release provides the following OOB group types: Agile TeamApprov...
Hi, Can someone please tell me which table is used in agent chat conversations? Regards, Pratik Randad
Hi ServiceNow Community, I toggled to the Template Bar and created a Template from a old Change Request but the Change Tasks associated to the Change Request were not added to the template. Is this not possible? Is there a way to add Change Tasks...
How to trigger sc_task and ritm for a record producer with incident table based on the requirement I need to trigger sc_task or incident record.
Am trying to get values of left side of '-' in array. Could someone help me to figure out.var array= [];var array1= [];array = ("ABC - 123","bcd - 0321","adrf - 0247889");var arrayLength = array.length;for(i=0;i<array.length;i++){var split = array[i]...
I am trying to create a flow from either a request or an incident that triggers a standard change. The standard change I would like to create should be based on a standard change template (where tasks are defined).However using the ITSM Spoke in flow...
Hi All, I need to redirect my end users to /esc, Have anyone tried this? Hi Mark @Mark Roethof , I referred your article to redirect users from /sp to /esc. I have one question, how to redirect end users to /esc instead of /sp..? Any thoughts on this...
Hey SNC,I know there are a bunch of open articles about the topic in the community, so I decided to put up an article with my solution of this.The case was: we needed to present the Resolution SLA elapsed percentage (time between start and end, minus...
when a catalog item request is submitted a notification will be triggered to the requestor. We have a field where the requestor can enter multiple email id's as shown in snippet. Now we need to send notification to all the mentioned email id's includ...
Hello community, The role snc_internal is assigned to inactive user automatically. Even if we remove the role manually it getting assigned automatically back to user. What could be issue here..? Thank you
we got an error message in the change model while changing state,change model 'normal' prevented state transition from assess to authorize message Please see attached screen shot .
In how many ways we can convert the server side script to client side and what are they?
Hi, I have two custom table, table1 and table2 . Table 2 is child of table1.I have a ui action "Fill Form" on table 1 on clicking of which i want a new record to be inserted in table 2 .But it is also creating a new record in table 1 which i don't wa...
