Resolved! Staging table in ServiceNow
what is stagging table and how it is different from source table ? in transform map
ITSM forum
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Forum Posts
Have to attach the parent SLA's to child tasks created
we have a requirement to have insert and stay UI action button on child table. once click on this button the start date and parent data has to copy from parent start date and end date fields. and has to carry the attached SLA's of parent to newly cr...
need to change display value for a list collector
hi , i have created a list collector in that i need to show different display value without changing the reference table configuration list collector name is select the asset ,here by default showing the display value but i need to populate the asse...
agile board -sprint tacking story board view
Hi All, I am pretty new to this agile board. recently one of the user informed that the when a story card is clicked from the agile board, the popup window used to display two tabs one showing the story record and other with orignal task record(eg:i...
Copy First Additional Comment from RITM and populate on description of Catalog task
Hello All, I need functionality to copy First additional comment from Requested item and want to populate that in description of catalog task. I have created flow in flow designer and want to copy First additional comment from Requested item and wa...
Resolved! Child incident inheritance from parent, OOB or not?
Good evening All, is the below part of the OOB or not? When associating a child incident with a parent incident, the child incident inherits from the parent incident assignment group.If the assignment group of a parent incident changes, all child inc...
Resolved! LDAP Attributes not getting impirted
Unable to get all the required updates from AD after integrating with the LDAP server. I am getting a few information from the AD such as C, CN, email, employee number, SAMLaccountName etc. However when I am trying to get the Location and the telepho...
Unable to access the walk up page with Walkup user
*Error : Security Contraints to access the requested Page while accessing the Walk-Up portal either though login.do OR impersonating the users. Also we have checked the user criteria for the pages Widgets etc. and they all have the sp_admi...
Resolved! Copy attachment from Order guide to REQ/RITMS
I have a attachment variable on the order guide and I want to copy the attachment from order guide to REQ and also related RITM's. Currently if I add attachment i can't see the file on REQ/RITMS (except on sys_attachment table). How to pass this att...
How can i send email notification to all the members in a group in CC through flow designer.
Hi All, Is it possible to send an email to all group member in CC thorough Flow Designer from Send Email action? Please suggest me. Thanks
Search KB articles in Virtual Agent
Hi Community, In virtual agent chat, we can click on 'Show me everything' select a topic called Search Knowledge base, then it works based on search of the keyword in the entire kb. Without using UI action ‘Show me everything’, if the user directly t...
How to redirect Link in prod ?
Hi All, In notification I had created link in that, I have give dev URL and migrate to prod . in production user click on the it redirecting to dev in ServiceNow. Every time I having chaining dev to prod in prod . There is any way while creating link...
Trigger Notification from 30 days, 7 days & same day of Expiry Date
I am working on a notification that triggers a custom table that has an expiry Date Time field. I need to trigger a notification from 30 days, 7 days, and the same day from the expiry date. I know I can use Schedule Job for this. But exactly how? Wha...
Resolved! Is there other way to track scheduled reports if they are executed or not aside from sys_email logs?
We would like to know if there is any other way that scheduled reports are logged or tracked if they are executed or not aside from sys_email logs.Thanks!
Resolved! Automatically add information to the comments
Hello, I'm studying servicenow platform and will pass the CSA in the near future. I have some exercises related to an incident management application, I couldnt find how to configure some requirements , i will put few of them if you could advise, 7-A...
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