Link change request to Story
Hello Team,I would like to understand the end to end process on how we can create change request from story.Currently it is there in incident
Forum Posts
Resolved! calculate count based on ui button
Hi, I have a button in requested item and also i created 2 variables in RITM table. 1) Button - checkbox 2) Button Count - Single line text. initially those 2 fields are read-only. once user click on resubmit button, automatically checkbox made true ...
Resolved! How to get latest 10 records which are created from incident table
How to get latest 10 records which are created from incident table
Validate attachment befor submitting service request
Hello community leaders, We have requirement that, when we submit the request in xxxx catalog item, email approval attachment is mandatory from requestor manager. For this we have written on submit client script. It is working fine but if requestr at...
When any one task is getting cancelled need to cancel rest all task and need to cancel the ritm
Can anyone please help me how to achieve this. I am creating 4tasks at a time when the request is getting submitted. Tasks are getting created from flow designer. If any one of the task is getting closed complete or closed skipped rest all task need ...
Difference between Import sets and Integrations?
more or less sharing data is common between both import sets and integrations then what makes difference in while opting them? when we go for integrations and when we go for import sets?
Resolved! How to get System Property at Client Side?
How to get any System Property at Client Side ?
Resolved! Update Set Issues
I'm trying to move some update sets and keep receiving errors. Here's a list of the errors I'm receiving: On one that says "found a local update that is newer than this one" it has a different workflow name and that is the only difference, why wo...
Default value as NONE for Catalog Item Variable
Hi Experts, I have Multi Row Variable set which has one variable as 'group' which is referencing to sys_user_group table, now i want to display "None " as default value. I have a created a None as record in sys_user_group table, can u suggest is t...
Resolved! gr.addQuery("incident', Current.sys_id); what is mean of this line?
Hello, gr.addQuery("incident', Current.sys_id); what is mean of this line? addQuery() we used to queried perticuler field or perticuler table also? Thanks & Regards Shraddha Desai
Resolved! Trying to add a Related List to a custom table, but only have Attachments as an option
I created a custom table to track web site certificates. The table is built out with forms and works fine. I would like to associate items from my servers table to the table, but when I try to configure Related Lists in my new table the only option t...
Resolved! Annotation for each item under the select box
Hi, Is it possible to display an annotation for each value under the dropdown in the select box of catalog item? if not, what is the alternative for me to show some text if I select a particular value? Kindly help. Regards Suman P.
How to change the background color(blue) of caller Id on incident form if user is terminated (terminate is a field on sys_user table). Configure style is not working on it as caller id is a reference field.
How to change the background color(blue) of caller Id on incident form if user is terminated (terminate is a field on sys_user table). Configure style is not working on it as caller id is a reference field. So the question is how to change a referenc...
Copy data from String Field to HTMl with proper format
Hi All, I have a String field , which has a defaut value as:- 1.Issue : abc 2.Business Impact : abc 3.Mitigation or actions taken : abc on submit of this form, its get copied to a HTMl field, but the format is bit different like shown below. Is t...
Copy - Paste on additional comments
Hi! We are having an issue with copy-paste functionality on additional comments and work notes from the Technical User Interface.When some user from our customer tries to use copy - paste feature on the activity tab, it does not work for them. I, as ...
