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Action not Authorized

Hi, Can anyone explain when do we get 'Action not Authorized' message while clicking on UI Action?

determine if other user can read record - domainification

Hi.I have domain separated environment for MSP.MSP analysts may access dedicated customers, not all.Groups however are global, so e.g. "Desktop" group may have Analyst-A that works for UK customers and Analyst-B that works only with US customers.(In ...

Resolved! ITSM Implementation Simulator - Task 3

Hi all I'm pretty new to all of this and just working my way through a load of the training. A bit stuck on task 3 of the ITSM Implementation Simulator though. Specifically: 1. Set the following fields to be mandatory AT ALL TIMES for incident record...

How can I display multiple data colums in a list collector.

Is it possible to display multiple columns of data to be able to have a list collector that provides the userid, full name, and title.  Right now I'm using the list collector and pulling from the sys_user table, but that is only displaying the full n...

find_real_file.png find_real_file.png
Erin Mills by Tera Contributor
  • 4297 Views
  • 4 replies
  • 7 helpfuls

How to creat request item from Transform map

I have created an transform and I choose the target table as "sc_target" and I have created the onBefor transform map script as below   var cart = new Cart();var item = cart.addItem('10dacbc1db3b6300bdb98edf4b9619ee');//Set Variables in your Cart Ite...

busireddy by Tera Contributor
  • 1834 Views
  • 20 replies
  • 3 helpfuls

Resolved! flow designer close RITM when all tasks are closed

Here are 4 checkbox variables on the catalog form:  Here is the flow that makes one task per checkbox. I have a 'wait' condition checked for each task, but not because they need to happen in order (they shouldn't; I want them to all be created at on...

find_real_file.png find_real_file.png
Community Alums by Community Alums  
  • 3008 Views
  • 4 replies
  • 0 helpfuls

Resolved! Knowledge Articles from Problems

Hi all, On every problem form we have a "Knowledge" box that can be checked. When you check this box and the Problem is closed, a Knowledge Article should be created in the background. However, nothing happens; no Article is created, we don't see act...

AdamUMC by Tera Guru
  • 3655 Views
  • 15 replies
  • 9 helpfuls