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Abort Action on record producer

Hi All, I have a record producer on custom table. Based on a value of variable on record producer form (if value already exists in table), the record producer should be aborted with an error message and should stay on the same form. How can we achiev...

Resolved! How to copy attachment from one table to another table

Hi  I have catalog item that should create a CR usimg workflow.. If i raise a ritm along with attachement, the attachement should be appear while the time creating new CR using workflow.

Nag9 by Tera Expert
  • 6727 Views
  • 17 replies
  • 27 helpfuls

Decrypting user password in business rule or script

Hi All,  There is need to decrypt user password and need to send it from ServiceNow to ITIM (IBM Tivoli identity manager) in string format.  I am trying to decrypt password with below code but it is not working as expected.  var Encrypter = new Glid...

anand_tank by Giga Contributor
  • 21402 Views
  • 7 replies
  • 5 helpfuls

Resolved! Variable Attribute display order and return value

We are attempting to show a list of groups and a secondary field in a reference variable using [the attribute we used]. This is working, but we would prefer to have the group name to the right and our additional field to the left flipping the columns...

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Colleen1 by Tera Contributor
  • 5272 Views
  • 6 replies
  • 3 helpfuls

Resolved! Restrict Delete Button only for admins

Hi Everyone, We have delete button on the release form. I want to make visible that button only for admins. I opened delete ui action on the global table and inserted it on rm_release(Release table) by using Insert and stay option which is available ...

Gowtham29 by Tera Expert
  • 2154 Views
  • 5 replies
  • 0 helpfuls

Action not Authorized

Hi, Can anyone explain when do we get 'Action not Authorized' message while clicking on UI Action?

determine if other user can read record - domainification

Hi.I have domain separated environment for MSP.MSP analysts may access dedicated customers, not all.Groups however are global, so e.g. "Desktop" group may have Analyst-A that works for UK customers and Analyst-B that works only with US customers.(In ...

Resolved! ITSM Implementation Simulator - Task 3

Hi all I'm pretty new to all of this and just working my way through a load of the training. A bit stuck on task 3 of the ITSM Implementation Simulator though. Specifically: 1. Set the following fields to be mandatory AT ALL TIMES for incident record...

How can I display multiple data colums in a list collector.

Is it possible to display multiple columns of data to be able to have a list collector that provides the userid, full name, and title.  Right now I'm using the list collector and pulling from the sys_user table, but that is only displaying the full n...

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Erin Mills by Tera Contributor
  • 4297 Views
  • 4 replies
  • 7 helpfuls

How to creat request item from Transform map

I have created an transform and I choose the target table as "sc_target" and I have created the onBefor transform map script as below   var cart = new Cart();var item = cart.addItem('10dacbc1db3b6300bdb98edf4b9619ee');//Set Variables in your Cart Ite...

busireddy by Tera Contributor
  • 1836 Views
  • 20 replies
  • 3 helpfuls

Resolved! flow designer close RITM when all tasks are closed

Here are 4 checkbox variables on the catalog form:  Here is the flow that makes one task per checkbox. I have a 'wait' condition checked for each task, but not because they need to happen in order (they shouldn't; I want them to all be created at on...

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Community Alums by Community Alums  
  • 3009 Views
  • 4 replies
  • 0 helpfuls