Hello, We have the following business rule, Check for same name variables. When we add two Variable Sets to a Catalog Item, we will get an error. And one of the Variable Sets will not be added to the Catalog Item. In the Variable Sets there are t...
Hi All, I have a query regarding Service Now cloning .When we have cloning from Production instance to sub production instances .All production mid servers are shown in mid servers list of sub production instances .Also the credentials which we are ...
Hello, There are OoB REST APIs are available for service catalog, and I wanted to use those to submit an Order Guide. My Order Guide consists of two catalog items and can be chosen based on a drop down value in describe needs.The Order Guide is a cu...
Hi , please help me how to add Time Zone field under ""User Reference""" for all Non-role users side also Under About Section : Time Zone field value available here but here How to Add Label "Time Zone " under About section
Hi All, Greetings! I kindly request if anyone can provide me knowledge management process and procedure document. Please do the needful. Thanks and Regards.
Hi Experts, I have a requirement to populate incident number in new record when form load. OOB auto numbering (ie, incident number) will populate after form save. Please suggest any property is there?
Has anyone implemented any kind of SLA/OLA for Problem Management. If you have what have you done? If not, have you thought about and decided against it, if so what was the reason against? or for that matter the reason for doing it?
Hi All, On a catalog item we have a reference field 'System Name' and it references the records from CMDB table. When someone types in reference field it shows the list of matching records. If no record found then it shows 'No matches found'. Can ...
I am trying to add a blue bar info message under a field with a client script. I want the info message to be several lines. How can I do a line break on the info message to have the message show on multiple lines? I want it to look like the below ...
Hi All, Could you please help in fulfilling the below requirement? Container start and container end not working in service portal. Regards, Akanksha
Hi, I have been working on the ServiceNow platform for a while and now moved onto the development side (gone though the online training). However I am a little stuck and hoping for help or guidance. I have a script that works in Scripts - Background ...
Hi everyone, I have a requirement, where I need to trigger an SLA manually via UI Action. Is this possible ? If yes, how can I achieve this ? Thanks Kevin
Hi Everyone, We need to pass access token value through a post API from one end point to another POST Rest API. Can someone look into this ?
I have a requirement to have a change type of Expedite. It basically acts like a Normal change the only difference is it can be approved faster. I created they type and set it up so it used the Normal Change workflow. However when I create a chang...
Hi All, I have some inbound actions set up for till alerts that we receive. An example of the subject is 'POS:SELF-T1183-9999-843-HTTP Connector' I need to extract the 'T1183' from the subject and enter it into the the Configuration Item field on the...
