Risk assessment tab missing
Hello experts,I have change in assess state but the risk assessment tab is missing. I need the risk assessment tab. Please help me with your inputs !!Thanks,Nani.
Forum Posts
Issue with current being undefined in Flow Designer
I'm using Flow Designer to send a reminder email to approvers that they have pending approvals to perform. I also want to increment a field to show how many times the notification had to be sent before action was performed. This should be a simple sc...
Resolved! Not show hidden variables in mail script notification
I have this mail script to show variables in a approval notification, but this shows a checked hidden variables that i dont need it, how can I hide this variables in the notification? Thanks! template.print("<br/>"); var set = new GlideappVariabl...
Resolved! How to make two fields in sync/align with each other.
Hello Team, I have two fields "state" & "status" on a form. the value in state field should reflect in the other field .I want to sync /align both the fields . If I write a business rule/client script on "state" field , it should work on the "status...
Email Attachment when attachment is attached to the record in ServiceNow
Hi, I have custom table. When ever attachment is attached to any record in that custom table, I need to send a email to the caller saying that attachment is attached and have to send attachment to caller in that email. Please help me to do this ASAP....
Not able to see 'Publish' option for the Reports application
Hi Guys, Hope you are doing good! In the Quebec version i am not able to see 'Publish' option for the Reports application under 'export to PDF' as we use to view in the earlier versons such as Paris etc.. where can i find the option to 'Publish' Plea...
Resolved! Error showing on service portal while Validating attachment dependent on variable
An error (image named 'error on sp' attached) is displaying on the service portal while submitting the request for validating attachment dependent on variable value (if the variable value is yes, then pop up a message - 'attach a doc.', & if no, then...
Sending new and old value in a notification?
I am looking for a way to notify users when a field is changed on the Location table. Is it possible for the notification to include the previous value as well as the new value? I know there is a history of changes made in the system but is there a ...
Resolved! Query a table - workflow - if condition
Hello, I need to query a table according the user's answer on the request, but up to now I was not successful, can somebody help me to right a script that can query the table according reference field on the Catalog item? Specifically, the user nee...
Resolved! How do business rules, client script & script include differ from each other in ServiceNow? & How do UI Action & UI policy differ from each other in ServiceNow?
Please help me to understand that>>How do business rules, client script & script include differ from each other in ServiceNow? & How do UI Action & UI policy differ from each other in ServiceNow?(requesting support with example) Will appreciate your ...
Resolved! How to edit service portal ?
I need to remove the servicenow details as I mentioned in image from portal
Resolved! How to reset the sla once the end date is changed
I created an SLA depending on the end date, but once the end date is changed i want to reset the sla accordingly to the new end date. Can anyone please help with this?
Resolved! On opening Change task planned start/end date should be same as Change request , also when change request planned dates are updated , Change Task planned date should be updated as well
Change task planned start/end date should be same as Change request , also when Change Request planned dates are updated , Change Task planned date should be updated as well
Resolved! SLA on RITM due date
I created an SLA for a RITM and selected 'Breach on Due Date', but through testing i discover that you're only able to base this on the due date of the task and not the due date of the RITM itself. I have many RITM's that generate multiple tasks, the...
Resolved! Inbound action to create REQUESTS
Hello everyone, I am trying to create a REQ/RITM through the inbound action but the script is acting weird. Table : sc_req_item. Script: (function runAction( /*GlideRecord*/ current, /*GlideRecord*/ event, /*EmailWrapper*/ email, /*ScopedEmailLogger...
