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'Associated Release' field on change form

Hi All, I wanted to hide 'Associated Release' field if it is empty or does not contains 'Release number'(RLSE0010001).  'Associated Release' field is referring to TASK table which is why it is showing Incidents, problems, requests etc. So I created a...

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Ankita9 by Tera Contributor
  • 951 Views
  • 4 replies
  • 0 helpfuls

Link change request to Story

Hello Team,I would like to understand the end to end process on how we can create change request from story.Currently it is there in incident

Resolved! calculate count based on ui button

Hi, I have a button in requested item and also i created 2 variables in RITM table. 1) Button - checkbox 2) Button Count - Single line text. initially those 2 fields are read-only. once user click on resubmit button, automatically checkbox made true ...

Rama26 by Tera Contributor
  • 1481 Views
  • 5 replies
  • 1 helpfuls

Validate attachment befor submitting service request

Hello community leaders, We have requirement that, when we submit the request in xxxx catalog item, email approval attachment is mandatory from requestor manager. For this we have written on submit client script. It is working fine but if requestr at...

Vinay49 by Tera Expert
  • 638 Views
  • 2 replies
  • 0 helpfuls

Resolved! Update Set Issues

I'm trying to move some update sets and keep receiving errors.  Here's a list of the errors I'm receiving: On one that says "found a local update that is newer than this one" it has a different workflow name and that is the only difference, why wo...

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Linda_G by Kilo Sage
  • 1217 Views
  • 4 replies
  • 0 helpfuls

Default value as NONE for Catalog Item Variable

Hi Experts,   I have Multi Row Variable set which has one variable as 'group' which is referencing to sys_user_group table, now i want to display  "None " as default value. I have a created a None as record in sys_user_group table, can u suggest is t...

Gayathri5 by Tera Guru
  • 1485 Views
  • 2 replies
  • 0 helpfuls