I have a request to add two items to the email notification that is configured via the sysapproval_approver table. The ask is to add the category and subcategory from the Change itself into the body of the email. Now the fields available do not se...
Hi All, I wanted to know the significance of this property on servicenow instance " glide.ui.ref_ac.startswith" . What if I will make it false from true and I will create a record in user perefernce table for specific table to search with conatins . ...
Agenda conditions for CAB meetings are now set to be added to the agenda items when the status of a change request is scheduled. Then, when the status of the change request record is "ScheduledAfter clicking on the "Refresh Agenda Items" link for a C...
Is there a way to have a pop-up notification on the ServiceNow screen when a record is created?I want to receive notifications on the screen in real time, not via email.
I have created a BR, that is "if a new change is created" , 2 change tasks should be created It is working fine with Normal Change and Emergency Change. But the change tasks are not created for Standard change Can someone help me debug the issue?
Make assignment group and assigned to fields editable only to admin and incident manager. For others these fields should be readonly. How can I do this from client script ?
I am trying to create a record producer to give the ability to create a template and schedule a job based on that template all in one step. I am able to create the template. And I am able to create the scheduled job. But, I can't seem to fill the ...
Has anyone been able (or even attempted) to integrate with Ariba? We use this as our procurement system/software, and I was wondering if there was any way to send a Service-Now generated message to Ariba to kick off an order. This may be a long shot ...
Hi All, We need to integrate ServiceNow with Maximo. if anyone did this integration please help me Thank you!! Santosh
Hi, I want to refresh my REQ form automatically once the request is created as the approvers in the approval tab appears only after I refresh it manually .
Hello all, We have a service catalog with a variable that has, say, 2 options. An email script is created to get the translated versions of the drop down options in the email using gs.getMessage(). But even if I change the system language to French a...
I have a requirement to create a onsubmit client script we are setting get-date using client script.If user changes the date to past then the form submission should be aborted. eg:populated date is 01/06/2022----(today date+61 days) if user changes ...
Incident's short description should get auto populate to incident task while creation of incident task. How to do this by using client script. How to do this?
In Import Set Table API, Insert Multiple Records from same request-POST is not working. Can anyone provide solution on how does that work?
Hi All, I have a requirement of create a customized table with two fields called User(abc) and CMDB CI Class(windows) We need to write a function in script include that only user and class matching we should return true, Else it should look return ...
