I'm involved in the testing of the Now Mobile app on company Samsung phones. We use Microsoft Intune to download apps that are restricted by company policy. The app has been downloaded for testing but it seems that there are other dependencies that t...
Hi All,How to change color of record to red in list view if priority is Critical ? Thanks
Hi All I have been asked to submit server stats for my servicenow application . The ask is to find CPU utilization , memory utilization , server stats for my snow application . Please guide
we have a Flag Article option for the knowledge Articles in native service now screen but the flag Article, is not available in portal side.
So anyone know what parameters to enter to hide catalog tasks, approvals, and group approvals in the service portal? I was able to use g_form.hideRelatedList("task_sla.task");to hide this in Incident form but now I need to know what to enter for thes...
Join us for another session of Ask the Experts! In this session, we'll be covering ITSM's Common Services Data Model (CSDM). The Common Services Data Model (CSDM) represents a shared set of service related definitions that span the ServiceNow® pro...
Hi All, I have created a after business rule. When change is created need to update the change record in the under parent field in release table. below is the script. var gr=new GlideRecord('rm_release'); gr.addQuery('change_request',current.sys_id);...
I have a requirement to let a user select multiple choices from a drop down list. See belowHow do I accomplish this? Can't find an OOB option for variable type that let's me do the above.
I have a Record Producer with a Multi Row Variable Set (MRVS) that is creating an HR Case. The resulting case requires an Approval needed prior to being fulfilled. I have been asked to include the contents of the MRVS in a readable, table format on...
I'd like to identify which users are subscribed to a specific knowledgebase I've looked in the specifc knowledgebase record, tried to run a report using the knowledgebase and knowledge tables without any success. The knowledge table does include the...
Hi All, How to write script in flow designer. I want to write the below code in flow designer, var groupValue=gr.assignment_group.u_auto_close_duration;var half = (groupValue/2).toFixed(2);var roundingValue=Math.round(half);var gDate = new GlideDate(...
Hi All,I have a requirement to setup inbound REST API, so the third party system can consume our REST API's to create/update the incident tickets in our system.At the same time we do not want them to send any data that is not compliance with the our ...
in shopping cart page, before checking out can we get the details of items present in the cart and their variables in script.
I am importing asset data through a transform map/import set, and am setting my model category (Computer for instance), but yet, the CI that is created is not being set to the Computer class. It keeps creating a CI with the 'Configuration Item' cla...
Is there a max number of Question Choices that can be added to a Select Box? I have 11 choices and only 10 will show up when I click the select box. I've seen potential answers that say to adjust glide.xmlhttp.max_choices (has a max of 15) or glide....
