Hello I added a custom condition 'conditionally approved' on Group Approvals. It is working on User Approvals But its not moving forward to other activity in Group Approvals. I need this to work in Group approvals as I need to get an approval from ...
Hi All, Do you know how to add more Font Awesome icons to service portal like picture
We are implementing a hardware refresh program and I am trying to create a catalog item using the order guides that we would send the users to to select their new hardware. One of the variables I have set up is a lookup multiple choice that uses th...
Hi all, I've got an onSubmit catalog client script to present a modal to redirect the user from our CSM portal to our old CMS portal. The logic determines if the user has Class = "sys_user" or Class = "customer_contact". If the user's Class is "sys...
We just implemented the ITBM module and one of the portal page had a widget nested within another widget. (See attachment). I found the portal widgets that runs on the page but I would love to know how this was done since I could see us applying this...
Is it possible to add domain separation to Standard Change templates? We use domain separation quite heavily, and would like to have Standard Change Templates that are approved in one domain, but not available in other domains. Can this be done?
Hello All, I have the below email script however, i will like to hide these fields (e.g Description etc) in the email notification when no value is provided. In the email notification, they should be hidden only when no value is provided. What is the...
Hello good day!I was wondering if there's a way you can set the max length of a certain variable through an on change script, if you can see the screenshot below, I'm trying to cut down the max length of the Job Title(string field) to 28 characters o...
Hi, We have a requirement to implement case sensitive value for field. For example if the existing record has value "ABCD" and another user insert the value of same field as "abcd" or "ABcd", then the system should accept the value. But if we will a...
If you want to have a single workflow for multiple catalog items with slight modification how would you get the solution incorporated?
Hii All, I created the script action and tried to call into Business Rule. It doesnt working. The following condition i used. 1. Event has created 2. Wrote the script in Script action and mapped with Event. 3. Called the script action into Business...
Hello All, How to restrict the Record Producers to search in the Portal Page. These Records producers are from Order Guide- the users are searching with the specific Record Producer names in the Portal Search option and submitting the form. Since it ...
Hi All, Can you please suggest me for configure sla's for change and please provide any document if you impliment
Hi All, We have a requirement to create "x" number of RITM based on the "x" number of rows used in "Multi row variable", this RITM in turn should not create multiple REQ. We had a requirement to create a multi share windows catalog request i.e. in 1 ...
I am trying to Create a Due Date field on my cards displayed in Visual Task Board (the Kanban wall, not table). I have it in my table as a column, but I want it to display on my Cards in my visual task board wall. is this even possible?