Hello Experts , We are using ATF for our ITSM testing . We have recently added a few more integrations with dev-ops tools and PeopleSoft using REST API's . I would like to know if ATF can do testing beyond the platform ?
everyone, We have business service 'Blackberry' with support group 'Capacity Mgmt' When ever the business service is selected as 'Blackberry' then the assignment group look up list needs to show only 'Capacity Mgmt'. Now if we select business service...
Hi, if we see here , font is very dull feeling very hard to read. So can we add deep Black Color and bright to this font
We have a requirement to restrict write access on specific records to spceific groups only but anyone with itil role should be able to write on comments and work notes. Any idea on how to approach this ACL setup?
This is regarding inbound action for receiving emails.My goal is to write an inbound action that will run if the email is a certain email X, with a certain subject Y. I believe this can be done by setting the run conditions such that recipients is em...
Some of the UI actions (Re-Analyze,Delete) are not visible to the ITIL user even after the roles(ITIL) was included for the UI action buttons. This is in Madrid version. Can anyone please provide any solutions for this. Below screenshot is of a Admin...
I'm studying the service catalog of an out-of-the-box instance. As an example, the "Standard Laptop" catalogue item. This item uses the "Service Catalog Item Request" workflow. Inside this workflow there is a Catalog Task activity called "Order Fulf...
We have an end user (he does not have a role), that would like to see all tickets opened by his department within his self-care page. I tried adding him to the watchlist, but that doesn't allow him to see and load those incidents, just receive notif...
Morning, I have a requirement to send out a reminder approval after 7 days if the first approval has not been actioned. Background: We have a request on the SSP which allows users to deploy devices to our customers and part of workflow requires the ...
I have created a new risk assessment and added the questions using the Assessment designer, however when i click the "Risk Assessment" ui action in the change request, it shows blank screen. Please guide what i am missing here.
Hello,I was wondering if there was a way for me to disable the price, quantity, and total options from the approval screen as seen here?Thanks
Hi All, How set reminder email for survey, post 3 days of survey triggered. please help me. Thanks , Jenny
Any experience with SAP password reset with the orchestration password reset? (How) can it be done?
cmdb_ci_service table has 3 read ACLs, some users from CMDB does have write access to these table and other doesn't have write access. I am trying to find what ACls could have been given to CMDB group to have write access to the Business Service tabl...
We are using a multi-row variable set on our catalog item and we need to require the user to enter at least 1 row before he can submit the catalog item. Any ideas for this?