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How to create a dashboard for each logged in user, to see what applications are assigned to him and the status of each application and the dashboard should be visible on home page once he log in

How to create a dashboard for each logged in user, to see what applications are assigned to him and the status of each application and the dashboard should be visible on home page once he log in. Please provide the solution

Community Alums by Community Alums  
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  • 1 replies
  • 1 helpfuls

Resolved! Can I copy Record producer ?

Hi Team,  I have created a Record producer named "Hyper care Support incident " and placed in the service Catalog list, Managemen has requested the same form to display on the service catallog with a different Name " BAU Support incident"  I just cli...

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Ashok B by Kilo Contributor
  • 3432 Views
  • 3 replies
  • 3 helpfuls

How to limit the access on a "REPORT"

I have created a report for a particular group, but they ONLY WANT one or two users from the group to have the ability to RUN or EDIT the report, but other users should ONLY have the ability to view the report. Please how can I achieve this? Thank yo...

Austine by Tera Contributor
  • 1368 Views
  • 5 replies
  • 3 helpfuls

Limit of custom fields in OOTB tables ?

Hello, Within ITSM subscription is limit of custom tables and custom fields in these tables. I wonder if is limit of custom fields in OOTB tables, like Task or Incident ?

Andrzej6 by Tera Contributor
  • 1978 Views
  • 3 replies
  • 0 helpfuls

UI action not visible in Service portal

Hi All, I want the UI action (Client unchecked) of a record to be displayed in the Service portal view. Can anyone please help me out?. Thanks in Advance!  

Radha11 by Tera Contributor
  • 2079 Views
  • 3 replies
  • 1 helpfuls

Resolved! Calculate duration*numeric value and display in minutes

I'm trying to calculate the impacted users based on below format and getting wrong result Impacted Minutes = Duration * Impacted Users Impacted Minutes(String Type) = Duration (Duration Type) * Impacted Users (STring Type) And the result should be di...

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Vijayr119 by Tera Contributor
  • 2343 Views
  • 4 replies
  • 1 helpfuls

Resolved! How to get list of affected CI of change request using script?

I want to get a list of all the affected CI for a particular Change Request using script. In the below screenshot, I need to get the list of affected CI (here ANNIE-IBM and JON-IBM) for the change request CHG0040007. How can I get these using glide/s...

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ritesh1 by Tera Contributor
  • 1846 Views
  • 1 replies
  • 1 helpfuls

Resolved! When creating a Problem Record from a Major Incident, the Problem record is correctly showing the related Incident in the 'Incident' at the bottom of the Problem record. However, the Incident is not displaying the Problem Record in the 'Problems' s

Hey Developers,   When creating a Problem Record from a Major Incident, the Problem record is correctly showing the related Incident in the 'Incident' at the bottom of the Problem record.  However, the Incident is not displaying the Problem Record in...

Naveen87 by Tera Guru
  • 1594 Views
  • 2 replies
  • 1 helpfuls