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Resolved! Create a dynamic search widget on service portal

Hello,  I need to create a new homepage on service portal with specific widgets. In this page, I also need to add a search bar that can allow the user to get directly a specific contract by typing is number.  This search bar should be dynamic like fo...

Alex275 by Tera Expert
  • 3376 Views
  • 2 replies
  • 0 helpfuls

Error String, email_address_filter_reason = illegal address

HiI'm having trouble receiving some mails in my ServiceNow instance. When I receive an Email ServiceNow puts it in the 'Ignored' state and gives me an error string like this: 'Email set to ignored because of disallowed from address, email_address_fil...

Marco Tolu by Tera Contributor
  • 2309 Views
  • 8 replies
  • 0 helpfuls

Ask the Expert: Live Chat | Assets and Models and CIs, Oh My!

Original Air Date: Thursday, July 9, 2015 | 10:00 AM (PDT) | 1:00PM (EDT)Do you struggle with the difference between Assets and Configuration Items? And why do we need Model records? Isn't that just another thing to maintain? Get a better understandi...

ServiceNow by Administrator
  • 19025 Views
  • 43 replies
  • 10 helpfuls

Populate "schedule date range selector"

Hi, I would like to populate "schedule date range selector" field on Schedule Entry table, which is a formatter. In service catalog, user provides a start date/time and end date/time. I have to populate this data in schedule entry table. Any help rel...

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divyasurada by Tera Contributor
  • 1400 Views
  • 4 replies
  • 0 helpfuls

Accordion menu with + and - icon to service portal

Hi All, I  created a widget with the below code, accordion menu with + and - icon for service portal , but it's not working. any ideas how we can add an accordion menu with the icons on the service portal?     Here is my code HTML <button class="acco...

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KARAN24 by Tera Contributor
  • 2124 Views
  • 2 replies
  • 0 helpfuls

Printer Friendly Version

Hi there,Is anybody aware of any controls/properties within Service-now that allow you to configure a base template for the 'Printer Friendly Version' of forms/views/etc?Specifically, I want to ensure that the company logo is displayed at the top lef...

Resolved! Agent Workspace presence staying Available

Hi, Is there a way to configure a time out in Agent Workspace where the Agent's Available status will automatically switch to offline? We are just beginning to configure Advanced Work Assignment and Agent Workspace.  I have noticed in my testing, whe...

Resolved! Import a file to Servicenow from MID Server

I need to import a csv file from MID Server daily... Daily once the 3rd party will place a csv file in the MID Server...when ever they place I need to place that file in our MID Server... Can anyone help me with this?  I referred previous community q...

Sathwik1 by Tera Expert
  • 11752 Views
  • 18 replies
  • 4 helpfuls