How to create a alert message on List View ?
Hi, I want to show a alert message when i click a button on choice list. Any suggestions? Thank You, Shabbir
Forum Posts
Resolved! field decorator on agent workspace
I create field decorator as show in the below snap shot. but the decorator does not appear on the field in agent workspace. However, this works on description field.
Require attachment for catalog item in Service Portal
We are preparing to make Service Portal live and going through our service catalog items to make sure everything works ok. One challenge we have is being able to require an attachment before submission. We want to do this always for some forms and co...
Resolved! Table name for Update set Preview errors
Hi, While one moves update sets from one instance to another, how and when we can find out about the preview errors skipped/accepted by the user ? Can someone please help me with the table name where I can go and find out which were the skipped/acce...
Cmdb and mobile phones
Hi,I must setup a CMDB to manage Mobile Phones Assets/CIs.Up to now I did not find any example or indication.Main questions are:"should I create one asset for the SIM, one asset for the telephone number and one asset for the mobile device ?"And if so...
Resolved! onchange client script, oldValue is not coming in the alert.
Hi All, Its a Yes/No catalog variable. I have written a onchange client script. The requirement is something like "if the particular field changes from Yes to No, do the logic". So i wrote like below, if (oldValue is Yes & newValue is No) but its no...
Restrict single line text variable Limit to 150 characters
How can I restrict single line text variable Limit to 150 characters, I tried to add attribute max_length but not working.
Catalog item not populating Assignment group
We have sevearal Catalog item using the same workflow. The workflow automatically approves the item and sends it for fulfillment to the groups assigned. We recently created an item and assigned the same workflow to it. However, unlike the previous ...
Resolved! Explanation required reg getUserByID() method
Internal Explanation required for me. var newUser = gs.getUser (); gs.print (newUser.getUserByID ('abel.tuter').getFirstName ()); I didnot understand this, kindly explain line by line.
Resolved! Database View Left Join Help
Can someone please provide clarification on left joins and database views? I am not getting expected results. I want to get Incident where assignment group is sys id of helpdesk, and I want to join to sys_user a few times once for assigned to once fo...
Resolved! Risk Assessment Form Link not visible in Standard Change form
Risk Assessment Form Link not visible in Standard Change form. I could see Risk assessment for Normal and Emergency change. I have checked Risk Assessment UI Action Code as well. no where it mentioned type specific. Really not sure why it is not visi...
Resolved! How to disable delete option from Actions on selected rows on Change request form.
I wanted to remove delete option on standard change where CTASKS are created already.
Flow designer - Restarting a flow
Hi All, Just wondering if anyone has a script that can restart a flow and not trigger approvals. We have a flow that queries AD through the mids and this sometimes fails for whatever reason. Essentially we just want to give the flow a restart. I know...
What is the best way to put dashboards on large screen for service desk stats?
What is the best way of putting a large display of a dashboard of live stats for service desk on a TV for everyone to view on a SD
Resolved! Removing a CI Relationship
I have begun building out our infrastructure CI relationships. I discovered I linked one device as a parent when it should have been a child. How can I delete or modify this CI relationship? When I try to delete it from the relationship editor, I ...
