When RITM state is set to 'Closed Rejected' or 'Close with no action' in active field value is set to true however post close rejected or close with no action, active flag should be set as false. Created business rule to override the value however un...
Hi guys, Trying to set up the notification for the incident inactive for 3 days. Below are settings under the inactive notification. Also try to setup via inactive monitors but doesn't work. Any suggestions would much be appreciated.
How to change the color of breadcrumb in Service Portal.
I am trying to update the email notification "Email assigned to group (sc_task). All fields are populated except for the "employee_name" which I'm trying to pull from the variables on the SCTASK itself. This is what the body looks like: ${mail...
Hey All, I've checkbox variables which are readonly initially, After submit, I need the checkboxes to be selectable during "ABC Approver" task only, How will I handle this? Thank You..
Hi Friends,Good Day !Has anyone implemented QR/Barcode scanning for hardware asset management in ServiceNow without using any application ?Thank you,Rishi
Hi All, This is regarding the knowledge articles that I want to republish the retried articles. I have tried the way suggested on community that I have a created a UI action named as publish that is only for articles that are retried using below scri...
Hi everyone, How ACL determines? Is it Specific to Generic or vice versa? Can anyone explain me! Thanks in Advance..
Hi All,I have a requirement to integrate between two servicenow instances. One instance is having a CMDB data and other one is empty. So there will be two things here to complete;1) One time sync of CMDB data: We may need to bring in the CMDB data ...
We have an Inbound Action set to take information from an incoming email (from a form) that is forwarded into ServiceNow. There is a script in the inbound action that does lots of different things. One of the things it does is searches for a known us...
<?xml version="1.0" encoding="utf-8" ?><j:jelly trim="false" xmlns:j="jelly:core" xmlns:g="glide" xmlns:j2="null" xmlns:g2="null"><g:ui_reference name="active=true" id="name" table="sys_user_group"/> <g2:evaluate> var out= new SurveyUtilities().getSu...
Hello, I have a transform script on a table transform map that I want to go through all the users, initially set to inactive, and then set to active to make sure that only active users are in the User table everytime the User list is loaded from exte...
Hello All, I have requirement to make fields visible based the selection in the list collector variable. List collector variable is populating from the 'file system' table. so if someone selects one option in the right bucket, then one field should b...
Hi there, In the last hours I tried to resolve a problem on my own, but unfortunately could not find any solutions. I am using the PI Similarity framework, but when I click on "Submit and Train", in the Solution module it appears an error saying "Con...
Hi All, I need to create a custom table in APM scope, while creating a table i am unable to uncheck the "create access control" checkbox. In global scope am able to uncheck it but no in APM scope. It is read only. Is this is an expected behaviour? ...
